Thank you!

Thanks to all you who responded to my letter. I don't believe that
the world is out to get me because I try to view things from both
sides of the story. I knew that I had troubles in the past and I just
appreciated someone telling me the specific reasons for my denial. I
have been denied before and have been treated as if I were a worthless
person. It was a pleasant experience I had w/ K/Cathy at Discover
simply because she shed some light as to why I was denied, and what I
could do to improve my chances. In a year, all the negative
information will be gone off my report, because I have spent the last
few years paying off old bills and fixing it. Discover needs to know
that they will be the first company to receive my business in the
future because they treated me so nicely!

Great post! Good for you for taking the time to let them know about
Kathy/Cathy. What a positive letter to read after a long day at work!

Let me join in the general approval of this letter and its writer!
You are so right that taking a few minutes to explain why the answer
must be no can make a bad situation so much better. In this case, not
only did you feel better about the situation, you learned something!
Great letter! :)

Someone who actually has a clue and does not think that the world is
in a huge conspiracy against them. Thanks for taking the time to
write this letter.

This is great feedback, Cynthia.

I think, in general, if more people took the time to explain things,
there would be much less complaining going on.

I hope you get approved next time!

Wow! Why can't the world have more people like you, Cynthia? What a
good attitude. Way to go!