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Look at the documetation that I have sent and tell me if it was your bill you would not be aggrevated.

Posted Mon April 7, 2008 8:11 pm, by Howard L. written to Dish Network (Echo Star)

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I was a customer of dish network for 1 year and had enough of over charging and poor customer service. So on 1/3/08 I cancelled my service. Than I received a bill for $80 for early termination of my contract. Here is where the problem starts. The contract was never signed by me or anyone else in my family, because the day they installed it we left the installer outside and went to work. I have the original letter from the company I signed up with stating we declined the 18 month contract. We went to the sheriffs office to file fraud charges and the sherriff had my wife sign 10 times on the back of the papers and verified it was forged. After contacting dish network over 25 times in less than 4 months and listening to them tell me pay it and forget about it, I am in the process of filling a small claims case against them. They are the worst customer service of any company we have bought a product from.

Have someone look at all the paper work and copies of the forged signatures and live up to their end of the deal. I paid my bill every month on time and have never had this experience with any company before. Dish network wanted us to pay on time and did, now they want to cheat and steal to get something they don't deserve.


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by Mel2007 Posted Tue April 8, 2008 @ 9:50 PM

Just wondering, if you take them to small claims court doesnt that
mean you have to sue them for money?

I have Dishnetwork have for over 3 years, I love it no problems, no
overcharging and I always get great customer service.

For example

We had paid for Qwest for the Cup last year, all the games where
blacked out so we didnt get to see any. Dish credited my account.

Good Luck!

Reply

by RedheadwGlasses Posted Tue April 8, 2008 @ 1:47 PM

Good luck in small claims court! I hope you win!

Reply

by Gino Posted Tue April 8, 2008 @ 3:21 AM

If you're suing them, then I doubt they'd do anything to help. The
entire last paragraph proves their case for them. Now they have time
to think of a plausable defense to this alleged fraud. If you have a
copy of a letter declining the 18 month plan, then why have your wife
sign for the sheriff?
If they have your wife's signature and can prove she changed her
signature on purpose, then what?

My guess would be, that paying them for a year would imply that a)you
allowed the set up b)you accepted the equipment c)you established that
there was some kind of agreement to their standard terms and d) they
have the right to get their equipment back and an early termination
fee if the payments are in line with their normal contract.

Why pay for something you didn't agree to for a year?

Reply

Gino by Howard L. Tue April 8, 2008 @ 11:57 AM


Howard by Gino Thu April 10, 2008 @ 1:56 AM

Gino by Howard l. Sun April 13, 2008 @ 9:03 AM




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