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Dish is unwilling to work with a customer
Posted Mon October 12, 2009 12:00 pm, by Michael R. written to Dish Network (Echo Star)
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DO NOT DO BUSINESS WITH DISH!!! On the behalf of my roommate I called Dish on the 8th of Oct because their rate was so high (over $50.00 for the Bronze package - their lowest). They offered a reduction of $15.00 a month if he agreed to a two year contract. He changed his mind over the week end and asked me to call and cancel so I called on Monday morning ( the 12th) at 10:30 to to cancel that agreement. They declared the call of the 8th was a had a verbal contract and would charge $15.00 a month for the full two years to cancel. My roommate has not been billed and it was just 3 business days ago and they are unwilling to remove the two year requirement.
My roommate would like the two year contract to be canceled so he can change service. He does not want them any more!!!
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