Received Dish Invoice in Spanish instead of English....

By the way, I happen to speak Spanish, I happened to be born in the
United States, and have lived here all my life. I can provide proof of
U.S. birth and life-long citizenship to any job I apply to without a
problem, even though I speak Spanish. After all, I am a Spanish
speaking legal citizen, but English is my first language!:)

Usted debe aprender español, es fácil!


Buen Día

If you received bills in German, would that mean they rely on German
speaking customers more than legal immigrants in the United States?

You may be able to view your account online, and see the breakdown of
your bill. And look for account settings or some such option - if
there is a setting for receiving bills in different languages, you may
be able to fix that yourself. I would guess either there was a
computer glitch that caused it to issue a Spanish invoice, in which
case hopefully it's a one-time thing, or someone ticked a wrong box
somewhere when the account was set up.

Are the charges way different the they normally are from month to
month? I know my cable bill is the same everytime. If the charges are
the same I would go ahead and pay it as to avoid late charges. If they
are different, is there a way to view the bill online so you can get
it taken care of while you wait for the english version of the bill?

Sounds as though it was just some sort of mix up.

1. I love that an immigrant is all riled up about other different
kinds of immigrants.

2. "Customer Service didn't offer to send me an English invoice."
Did you ask?

i would recommend the following

1) for now, see if you can get it translated for you.
Yes you're upset, but it would be better to get the bill paid, instead
of running the risk of late fees.


2) continue trying to contact them
http://www.dishnetwork.com/customerservice/contactus/default.aspx


This way you can hopefully get the bill worked out, and in a language
that you can understand, without running the risk of any additional
issues.


good luck!

I agree with Bobosgirl below: while the invoice may state a total
dollar amount, the LW needs to see the individual charges. Those are
probably written in Spanish, which she can't read. If she's signed up
to receive invoices in English and German, than that's what she should
receive. (In the meantime though, she does need to pay the bill to
avoid late fees, problems with credit, etc).

But I really have to take issue with this line: "I assume that this
company relies on SPANISH speaking customers more than legal
immigrants to to the US." So, anyone who speaks Spanish is
automatically an illegal immigrant?

Just pay the bill, the numbers are in dollars.

I got a bill in spanish once and it didnt phase me one bit, I just
paid it and moved on.

If you refuse to pay the bill dont be suprised to find late fees,
service disruption or collection agencies in your future, and they
probably speak english so your good.

I didn't know that numbers were different in Spanish. I also guess
speaking spanish now makes you an illegal immigrant.