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Dont want to Dish the Dish..if someone will listen!

Posted Wed July 26, 2006, by SOUROV R. written to Dish Network (Echo Star)

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I have been a loyal Dish cutomer for the last 6-7 months, and wanted to stay one for a long time, but their Service department looks like they wont let me do so! I moved to New Jersey from Atlanta recently and they had promised me a move and install date of 07/27. When I rung them upa day ahead to confirm, they said that I needed to wait 15 more days-as Super dish wasnt available!! What sort of a company is this that does not make such arrangements in advance??? I am looking to cancel with immedeate effect and have my entire community of friends to stay away from the Dish!

I would like Dish to keep their promise of Dish Install as per the agreed date.
I would look to stay a loyal customer and spread the word around that they DO care for their customers!!


Reply



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by Donna Novey Posted Sun September 3, 2006 @ 2:50 PM

Good luck trying to get any response from Dish Network. I had their
service for approximately 2 years and had nothing but LOUSY service.
I canceled with them and have spread the word to stay away from their
company. You will get nothing but the runaround from them!

Reply
by swany Posted Thu August 31, 2006 @ 6:55 PM

We have had Dish service since we started living in 2 states, one
place in summer, somewhere else the rest of the year. We take our
receivers with us when we move, twice a year. When we get to the new
place we try to get Dish to give us the local channels of our current
state of residence and what a hassle this has been! It should be a
simple process for them but we have to jump through hoops to
accomplish this, many phone calls and much gnashing of teeth and a few
curses too. We have felt this was cheaper than having 2 cable
systems, both of which we would pay all year long, but we may have to
give up on Dish if this twice a year problem continues. I wonder if
DirectTV is any better??

Reply
by bansi walla Posted Fri August 4, 2006 @ 4:32 PM

Dish network , one of the worst satellite company out there ! I would
never do business with them. I am waiting for the installation for
more than 3 weeks , just simple setup and they have not shown up !

where are the class action lawyers when you need them

Reply

by JudyC Posted Fri July 28, 2006 @ 10:19 PM

I think Super Dish might have something to do with high-definition TV.
I know it is not available everywhere. If you want HDTV, then it is
worth the wait; the picture is great.

JudyC

Reply

by MA Loper Posted Thu July 27, 2006 @ 3:21 PM

. . . that this is more a mis-communication issue than a service one.

I have DishNetwork and had not heard of this "Super Dish" service
before, however, it sounds like the reason they are asking you to wait
just a little longer is because they can then give you an even better
service with this "Super Dish" than you have already been getting.

From what you said, I don't get the impression that they don't want to
do business with you, just the opposite! It makes more sense for them
to ask you to wait a few more days so they can upgrade the service
than to give you the lesser model now and then come back and upgrade
it in 2 weeks or so.

A pain to be sure, but I think it would probably be better for you in
the long run.

Reply

by Gino Posted Wed July 26, 2006 @ 10:50 PM

I had dish TV installed four years ago...for some reason I don't know,
I had to wait for the service to be available and had three dates
given.... but i stuck with them and for the most part haven't had any
major problems. Once I needed an aditional box and line added and the
person they sent was really great. He even climbed up on the roof and
made sure my dish was properly positioned, tested it before he left,
and I wasn't billed for the extra service.
Is this Dish TV or some other company, I'm not familiar with "Super
dish"...is it some new technology? Just wondering.

Reply

Super dish by bernie reeves Thu July 27, 2006 @ 8:25 AM


Thanks by Gino Sat July 29, 2006 @ 1:25 AM




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