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 I'm Done with Dodge for a Long Time
Posted Fri October 24, 2008 12:00 pm, by Paul L. written to Dodge
Write a Letter to this Company
On July '02, I have bought a 1998 Dodge Neon Sport 2-door coupe (with 55K miles) as a high school graduation present, with my father paying all $6,000 off in cash for me. (at Strongsville Dodge in Strongsville, OH) Though it was my second car to replace my old 1990 Pontiac Grand Am, I needed a small car because of good gas mileage, so I thought your 1998 Neon would be the one, so I purchased it from your dealerships. When I first drove the car, especially during the first year that I had it, I used to love it - great engine horsepower, gas mileage, and performance to boot.
During the summer of 2003, once I turned on the air conditioning, it turns out that no air was coming out of the vents at all, so during this year up to 2006, I have had numerous recharges and repairs, but come a year later after all that, I just called it quits, and suffered in the summertime in a sauna of a car.
Fast forward to spring of 2006 (while the car was around 80-85K miles). While I was on my way to a fish fry at church, my "service engine soon" light came on, the engine temperature indicator gauge went up, and I saw white smoke coming from my engine, I had the car repaired at Strongsville Dodge in Strongsville, OH, but a month later, the same thing happened on my way to work (due to negligence at the dealership; also, same with the A/C unit).
On August of the same year, while coming home from work on the freeway, my speedometer gauge has either started freezing, bouncing up and down, or the indicator would just stay at "0"; other times, the rest of the gauges would either freeze, or just return to the position as the car would with the key off. Also, a few days later, after I got in the car, and while closing the door, the driver's side door wouldn't close; I had to hold the door shut while driving on my way home, though I would have to drive the car after climbing from the front passenger seat to the driver's area for a year and a half. Also, ever since, every 1,000 miles, the oil light would come on so you would have to put in a quart of the oil itself.
Back in December of 2007, at 95K miles, shortly after putting in a new tank of gas (87 octane to be exact), the car would have a hard time accelerating, and not to mention the fact that I couldn't get the vehicle up and moving right away; but ever since that problem happened, no matter what octane gas I put in, it still wouldn't get up and running.
Last June, while coming home from the pet store, while turning in another section at the shopping plaza, at 98K miles, a tire squealing-like noise was heard, and it appears that the tie-rod just snapped, and just stopped in the middle of the driveway, causing a traffic tie-up at the shopping center; just had it repaired a few weeks later.
Also, while after having an oil change (and a new oil filter), I would still smell burning oil, just like I did when before having the oil change, not to mention that I would get the oil changed and checked whenever needed.
And last but not least... the car's last mileage was at 99K miles, and after pulling out of the parking lot at my work, all of a sudden, the transmission just stopped working in the middle of the street; it turns out that the transmission just cracked. I would've repaired it, but due to high transmission repair costs (and not to mention that I will be getting a new car soon within the next early year whenever the money comes), I had no choice but to give the go-ahead to junk the automobile anyway; thus leaving me without a vehicle for the next three months, though fortunately ending the never-ending years of driving this nightmare/lemon/rattletrap/etc. of a car for good. (And endless repairs as well)
Not really anything... except all I can say to you people is, is to stand behind your products. Because of your faulty vehicles (except for the Charger and Challenger - both old and new, and the Viper, which are still cool), I have no choice, for the next three months, but to wait outside in the freezing cold air in the fall and winter for the bus to go anywhere; other times, I now have to get rides from others as well. Your faulty Neon has put me through countless days up to now of emotional trauma and stress as well. I wouldn't even give the car to my worst enemy even before it died for good.
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