Cashier on personal phone call on his cell phone while cashing me out

Seriously? I drop lots of expectations of polite service when I shop
at a dollar-type store once a year. The regular customers seem rather
trashy and the attitudes of the people who work there seem to reflect
the tiredness of having to interact with trashy customers all day
long, every day.

Dollar Tree is not about customer service (no returns/no refunds, for
example). They are about unloading cheap stuff as quickly as
possible.

So an additional cashier was called over to help get you out quickly
and just because he was on his cell you are appalled?

Since he wasnt in uniform there is a good chance he wasnt even on the
clock or working that day. He might have just jumped on the register
to help out while he was there. Try to be a bit appreciative and not
want him repremanded for helping.

While I agree people shouldnt be on their cell phones while doing
business (employees or customers!!) I think you should be grateful he
helped out.

some employees get aggitated over customers blabbing on the phone and
conversely, some customers get upset over staff running their mouths
on personal business. It would definitely seem that the common
denominator here is the cell phones.

It's sad that so many in this country have zero consideration and/or
common sense!

While I agree the cashier should not have been on the phone, I think
your reaction is a might strong. Perhaps the appalling behavior is
based on the content of his conversation. Next time (if there is a
next time) withhold your items and wait for him to get off the phone.
Also speaking to a manager immediately would have solved this problem
for the next customer. And yes, I am sure there are guidelines in
place for the continued behavior.