Filing with Attorney Generals Office and Police Department

Posted Thu January 29, 2009 4:29 pm, by Terry A. written to EBay

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Paypal does not cover the seller, if the seller is on ebay, and if your a buyer outside of ebay they don't cover you either. I purchased an item from a seller and paid with paypal, the seller never sent my item, I filed with paypal and they said they could only recover $8.21 when I paid $65.00. Now I know paypal requires you to have back up funding as a credit card or bank acccount, yet they didn't do that and when I emailed the executives at Paypal and Ebay, the routed me back to executive resolutions who then inturn blocked my email from contacting Paypal and Ebay execs. They said reply to this email and when I replied, you get the email back failure. THey say no need to pay with a credit card with Paypal your covered, and your not, you need to pay with a credit card so that you are, isn't that a shame?

I want my money back, you say when I'm making the payment I'm covered and I want to able to email my grievance

I want my money back

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All purchases on ebay using PayPal are not fully covered by Donno Posted Thu January 29, 2009 @ 7:51 PM In fact many are not. The item must have a PayPal logo and the message "Buyer is covered by PayPal protection," or something like that. Then you have to pay using the right procedure. If these conditions are met, you are pretty much completely covered. Otherwise, you are at the mercy of the PayPal Complaint policy for buyers, and PayPal makes it clear you may not get a full refund. And the funds in the Seller's account limit what you can recover. On a separate note, I have never put any stock in PayPal being able to assist me with an ebay refund. I look at it pretty much the same as sending cash or a money order, and thus screen sellers using the feedback system. This is a good default, though I suppose if you see the PayPal message saying buyers are covered it gives you more confidence. Reply Paypal will not answer emails by Bostonlady Fri January 30, 2009 @ 8:43 AM