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Account WRONGFULLY Suspended

Posted Tue January 29, 2008 5:30 pm, by Rick K. written to EBay

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eBay has suspended my account "" wrongfully, suddenly, and without cause. eBay has not responded to repeated attempts to have the account reinstated, nor has eBay provided any information whatsoever as to why the account was suspended.

I want eBay to reinstate this account immediately. I want you to go after eBay. They are an evil, arrogant and monopolistic entity that is completely out of control.

I want eBay to reinstate this account immediately. I want you to go after eBay. They are an evil, arrogant and monopolistic entity that is completely out of control.


Reply



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by Liz Posted Fri June 20, 2008 @ 2:55 PM

My account was terminated as well three years ago. Their reason was
for "associating with another terminated user." The "user" in question
was the man that I married the following year. I sent a letter to eBay
asking what I would need to do in order to reinstate my account short
of 1) throwing my fiance out of our home, 2) cancelling our wedding
and 3) moving.

Their correspondence is bogus. You don't get folks that sign their
full names just "Lisa from the President's office" or something along
those lines.

Those clowns then turned around and cancelled my PayPal account
because they claimed that I was a "credit risk."

Reply

by Abby A. Posted Wed March 12, 2008 @ 1:34 PM

Please be careful about letters that you receive from ebay. If you
did receive a letter stating they were suspending your account.
IMMEDIATELY forward that letter to spoofs@ebay.com. I bet you
anything that this is a phishing scam. I get at least one of those a
day. Make sure you investigate things like this before you start
flying off the handle. Good heavens!

Reply
by Dubbed Posted Wed February 6, 2008 @ 3:27 PM

Rick,

You may want to GREATLY expand upon your particular situation after
the rage subsides. I have the SAME COMPLAINT against ebay and had to
spend some time responding to my repliers, especially one replier on
your post (who sounds more like an ebay public relations guy). Some
people do not know that they are not helping unless you repeat your
main points (accurately) over again.

My experience here on PlanetFeedback is that you need to ask any
nay-sayer what their history is on ebay and the type of affiliation
they maintain with ebay so you won't be dismayed by their false
presumptions or ploys against your arguments.

Good luck!

P.I. (Dubber) see my post:

http://www.planetfeedback.com/ebay/email+customer+service/no+oversight
+at+customer+service+at+ebay+no+chance+of+a+reasonable+solution/index.
php?level2=blog_viewpost&topic_id=306069&reply_expand=1

Reply


by calm Posted Wed January 30, 2008 @ 7:04 AM

eBay didn't suspend your account without cause. They think there's a
good reason to suspend it. If you can't use eBay you can't bring in
money for them, and they want you to bring in money.

It may not be immediately apparent to you what their reason is, but if
you want to challenge their decision you need to figure it out. Then
you can make a case for their reason not being an adequate
justification for suspending your account, or you can make a case for
eBay being mistaken about whatever it is that led them to suspend your
account. Just asserting that there is no reason is not going to get
you anything, because it doesn't address their concerns, whatever they
are. It also makes it impossible for people to figure out whether or
not they support your appeal, because we know there's more to the
story than you're saying, but we don't know what you're leaving out.

If you're asking someone to do something for you, it's generally not a
great idea to call them "an evil, arrogant and monopolistic entity
that is completely out of control." Would you want to do something
nice for someone who said something like that about you?

Reply

by Gino Posted Wed January 30, 2008 @ 1:03 AM

I'm picturing a dog chasing it's own tail, for some reason. It usually
helps, in a complaint letter, to give the company some shred of
respect and facts to go on, and calling them evil then asking them to
resolve the issue are counterproductive.

Reply
by Jeffrey Posted Tue January 29, 2008 @ 7:47 PM

"They are an evil, arrogant and monopolistic entity that is completely
out of control."

Then why you want them to reinstate you account?

Don't know about you, but when I'm dealing with someone or something
"evil," I want to get away as quickly as possible.

Are you one of those people who complains that the food tastes bad...
and then demands a larger portion?

Reply


by donno Posted Tue January 29, 2008 @ 7:46 PM

And they will respond within 24-48 hours with a response that
specifically tells you why you were suspended. Here you go:
http://pages.ebay.com/help/account/RegisterVerifyPSU.html
Just click on one of the "contact" links.

Writing to this website (PlanetFeedback) will not result in a response
from Ebay. They only respond to account inquiries sent directly to
them.

You wrote this letter to Ebay, and you wrote "I want you to go after
eBay." How can Ebay go after itself? That doesn't make any sense.

Ebay isn't evil, arrogant, out of control or a monopoly. They are the
largest auction website, with 100 million+ users worldwide. I have
used them for many years, selling $1000s of stuff to customers I would
have never found without the internet. I have also found stuff I
would never anywhere else. If you don't like them, don't use them.
Making wild accusations won't get your account unsuspended.

Reply

by RedheadwGlasses Posted Tue January 29, 2008 @ 7:41 PM

Do you realize that your letter is addressed to ebay, and in it,
you're asking ebay to go after itself?

I find it quite impossible to believe that ebay just arbitrarily
suspends accounts for no reason whatsoever.

Reply




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