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Ebay sellers
Posted Thu April 19, 2012 12:08 pm, by mike b. written to EBay
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My last 3 purchases from ebay have been horid. The last one the seller put a picture of a high quality scope and sent me a cheap one that didn't work. The time before that the sellers quality was so bad ebay pulled the listing, but to late for me as I made the poor quality product work. The time before that the seller sold me a power adapter that didn't fit and when I contacted the maufacturer they told me there was never a power supply that it was battery only. The seller new this and still posted the listing. I've lost the return shipping on the products and the sellers hold you hostage in order to get your money back and still wan't a good rating. If you don't they trash your rating. I now call ebay eripoff!
Hold payments in escrow until item has arrived and inspected. If the item is not as described the seller needs to pay return shipping. Also the seller should not be allowed to ruin your rating. More or less ebay needs to police it's site and sellers alot better than what it does! True buyer protection!
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1. Read the description. It's there for a reason. The seller is supposed to include full details and any flaws that would affect value, appreciation or usability of the item. (if it's a Chinese crap seller, beware and doubly so if they're actually in China.)
2. If the seller has high volume and feedback under 99.9%, REALLY check the feedback for the reason for the negs. Chances are you'll find other buyers who ran into similar problems. Hit the back button ASAP.
3. If the English in the listing looks like it's translated from Chinese, RUN the other way. It's often a Chinese seller, and a lot of Chinese-sold electronics are junk. Glass beads and the like are fine - no one fakes glass.
4. Buy electronic components from a reputable dealer with an off-Ebay store. Folks like Tiger Direct have a good reputation for a reason. Otherwise, head for the small mom and pop sellers who know what they're selling.
I'm an Ebay seller myself, but most things I sell are older than I am or close to it. The part about a seller being able to trash a buyer's rating makes no sense. Sellers can no longer leave negatives for buyers, even when they earn them in spades. The most we can do is complain to Ebay and file Non-paying bidder alerts on those who bid and win and then don't pay. Buyers can leave neutrals (almost as bad as a neg) for no good reason at all, and negatives with no real reason and sellers can't do a thing about it. Ebay won't remove unjustified bad feedback unless a buyer violates a specific rule. Profanity and threats get pulled, but complaints about things beyond the seller's control (shipping times, monitor color differences, failure to read the description etc) won't.
They already hold payments on electronics and for low volume sellers. If a buyer doesn't like his purchase, he can force a return even if the seller did nothing wrong and the seller has to eat it. We often don't get our fees back and sometimes don't get the item back in the condition it went out in, if it gets returned at all. We end up out both item and money. My one and only negative out of thousands of transactions is from a buyer who purchsed a vintage beaded item, BROKE IT HERSELF, and then negged me because I refused to either send a partial refund (against stated policy) or pay return shipping from Canada. Sorry. NO. Not happening.
I hate the scam artists and junk sellers worse than you do. They directly affect my ability to conduct business and hurt my income. However, any protections stripped from them are also going to be stripped from me, and it's hard enough out there now.
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Paypal does hold funds for 21 days on high risk items such as electronics. They also hold funds if the seller is new to eBay. Your suggestions are unrealistic. eBay really has no way of policing their sellers. If they hold everyone's money in escrow, they will go out of business fast. No seller is going to want to ship an item at their own expense before they've been paid.
If a buyer is unhappy with a purchase, all they have to do is contact the seller and if that doesn't resolve the issue, file a claim with ebay. ebay almost always sides with the buyer. If the item is misrepresented, ebay will sometimes pay for return shipping.
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