I am a Negligently Dismissed Ebay Buyer!

I assume that you used Paypal to pay for the computer screen.

I am also going to assume your billing address is the address Paypal
has on file as your confirmed address.

In which case the situation was handled properly, IMO. Sellers are
required to ship to a buyer's confirmed address to be covered by
Paypal's seller protection. Shipping to an unconfirmed address means
Paypal will automatically refund the buyer if he/she files an "item
not received" dispute, even if they buyer really does have the item in
hand.

As for the dispute you filed--just because you have an address on file
with ebay does not mean paypal is going to recognize that as your
confirmed address. The buyer shipped to the address paypal told him to
ship to.

What probably then happened was ebay contacted the seller, the seller
gave them proof (probably in the form of online delivery confirmation
and tracking) that your item was shipped to the confirmed address, and
ebay closed the case.

If I were you I'd be going into my paypal account and making sure the
address they have listed as your confirmed address is the one you want
your stuff shipped to, not the billing address.

f

Ebay is nothing like they were when I began with them in 2002.

Allowing only the buyer to post negative feedback is one of the
biggest mistakes.It's like holding the seller (that pays their checks)
arms while others punch them in the face,

I still do not understand why they did that and it has caused me so
many issues that I quit selling altogether and they don't care.

I've had buyers threaten me after the auction closed to reduce my cost
and S&H or else!

The bottom line is that Ebay sucks and they will eventually shut
themselves down.

Consider yourself ucky.I've read of others that have had their Ebay/PP
accounts mysterioulsy wiped out and lost thousands.

They are the only entity aside from an employer or the IRS that had
your bank routing numbers and they are robbing people blind.

Welcome to John Donahoe's so-called "Buyer satisfaction" eBay. The
new, but not improved eBay.

Sadly, PayPal (eBay's only profitable company right now) requires
addresses to be shipped to "confirmed addresses".
Unfortunately, they are idiots, and don't investigate, and frankly, do
not care about you. Just pay them your money, and leave them alone.

Fortunately, if you linked your credit card to PayPal, you may have
some options. Such as doing a charge back. PayPal hates that, but,
since they are in bed with eBay, and eBay is only a safe harbor for
criminals these days (no; there are some decent sellers who somehow
still think eBay is the place to sell).

Your next option is to contact the Better Business Bureau. eBay likes
the facade of a squeaky clean image. They're dirty as can be; but,
they love to spin everything to make them look spotless and blameless.
So, you might fight victory and satisfaction there. Unfortunately, at
best, letters via Planetfeedback, certified mail, or any other forrm
of communication is generally ignored, unless of course, you are a
diamond powerseller, who lists $500k a month. Then because you
artificially inflate the listings, they love to hear from you.
Otherwise, they have no desire to hear you. You're considered "noise"
to them.

That, I am afraid is the sad reality of "new eBay". And, btw, the
person who stated you are not buying directly from eBay, is correct.
You are buying from an individual seller or vendor. So, you may need
to report them to the BBB and perhaps a couple State Atty Generals and
I believe the FCC. Perhaps a smalls claims suit as well. (The fact
here is, your money has to be refunded, if they dont send the item.
And, I do believe there is enough interference now from eBay to place
them in legal obligation to make you a "satisfied buyer" with their
so-called "Buyer satisfaction guarantee"-- despite all the loopholes).


Unfortunately, I am moving over the next month, therefore I cannot
really offer you a whole lot of assistance. But, if this remains
unresolved over the next month, feel free to contact me, and I will do
anything possible to try and help. You might also consider sharing
your story over at teh eBay boycott site
http://forums.delphiforums.com/boycottebay/start

It's going to be shipped to whatever address is confirmed through
Paypal. You need to check what addy you have listed there. It's pretty
much all automated and sellers just print off a label from that
information.

I sell on Ebay and I don't even look at the addresses. I just print
off the shipping label according to the confirmed info that Paypal has
on file. I will not ship to unconfirmed addresses.

You didnt mention how you paid but paypal might also be to blame,
along with the seller. My husband sells online through a third party
site and in some cases, we will get three different addresses. The one
they used when they signed up on the site, their paypal billing addy
and the paypal shipping addy. It can actually be very confusing for
the seller. Paypal in many cases is the one to send the shipping info
and we just about always have to confirm the shipping address with the
customer before we ship since the addresses do not match up.

if the seller didnt pay close attention they could have easily shipped
to the bill to rather then the send to address and blamed the mix up
on paypal/ebay.

The seller is required to send your merchandise to that address;
otherwise, he or she is not covered by Paypal's protection policies.
People selling technology are often targets of fraud. Some sellers
will ship to an alternate address, but if it's something expensive or
going overseas it's gambling. I've done it as a seller once in a blue
moon, but not with technology. Clothing and vintage jewelry, yes, a
$400 computer screen ... not so much.

Get your shipping address in as a confirmed Paypal address and you
won't have further problems.

You have the whole E Bay idea wrong.You are NOT buying from E Bay, but
from a vendor on E Bay.E Bay is a hosting site for **business
people**to sell items.
Your complaint is to the person **selling**, or offering for
**bid**(lol)the screen.

Remember....''Buyer Beware''