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Ebay's Greedy Fee Structure
Posted Sun January 22, 2006, by Christopher M. written to EBay
Write a Letter to this Company | Rate this Company
PlanetFeedback ConsumerCafe Forum Topic: At what point does a company become "greedy" when charging fees?--The PlanetFeedback Team
I was just getting back into online selling and decided ebay was the place to go, until I saw what has happened with the fee structure. I cannot believe a company as big as this would be this greedy! The fact that you want to charge for every little thing that a person does to sell on there is ludicrous! Charging just because I, or anyone for that matter, wants to have a reserve price to protect some of OUR profits is the lowest of the low.
Reconsider how you are doing business as getting rid of the bogus fees may help you out, and keeping them as they are will surely end up hurting you.
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by xxBicceyxx Posted Thu July 3, 2008 @ 1:48 PM
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Its been a quite some time since I bought or sold in Ebay. I did ok from a revenue stand point. But the fee structure and the lack of customer service and other nuances finally told me to move on.
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by xxBicceyxx Posted Thu July 3, 2008 @ 1:48 PM
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Its been a quite some time since I bought or sold in Ebay. I did ok from a revenue stand point. But the fee structure and the lack of customer service and other nuances finally told me to move on.
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by Nokomys Posted Wed January 25, 2006 @ 1:02 PM
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I received a message from Ebay recently that some fees ARE going to be reduced beginning February 22, 2006.
I have a store on Ebay. Yes, they charge small fees for virtually everything but I find that I can make a decent profit there over what I have paid out.
As they say- you have to spend money to make money.
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by mnehr Posted Mon January 23, 2006 @ 11:57 AM
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I didn't know EBay was a charity? This is how they make money, they are a business. Their sole purpose for existance is to make a profit.
Without those 'bogus' fees, EBay may not be around for you to buy and sell on in the first place.
If you don't like the fees, shop around.. only competitive pressure will cause their fees to go down.
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by Alan M Posted Mon January 23, 2006 @ 10:12 AM
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While I agree that "greedy" does not belong in a letter written to a corporation, it's not too far from what eBay has done. Maybe a letter informing eBay that you feel they have priced themselves out of the market, and that you can no longer afford to sell on eBay would be more effective.
Yes, eBay is cashing in on their popularity - and yes, they are driving people away from selling there due to their higher costs than, say, a year or so ago. The most recent fee changes were actually reductions of some options... maybe they see the light a bit?
I have sold on eBay for over 8 years now, and personally I can't afford to anymore. I have eBay-bound items that are going to end up in my own garage sale instead... I'd rather take a loss there than take a loss on eBay AND pay them for letting me take a loss.
Just remember, when enough people stop using a service, eventually someone will notice. In the mean time, many people call eBay "feebay" for good reason.
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by crewboy Posted Mon January 23, 2006 @ 10:06 AM
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Look at it this way, you have everything you need at your fingertips to sell your wares on ebay. Although I've never sold anything on ebay, I think it's a very fun and exciting place to buy things and I've gotten some great deals.
You get a nice webpage to advertise and sell each item you put up on ebay. You immediately have an audience of millions of people. What is unreasonable about paying for this service? As far as the reserve pricing fee, is it unreasonable to pay a small fee to guarantee that you won't have to sell something at a very small price? If you are selling a big screen television and the highest bid is $5, you would be obligated to sell it otherwise.
If the fee to set a reserve price is too high, perhaps you are selling items that are too cheap to be worth putting on ebay. Remember, you as a seller are looking to make money. Me, as the buyer, is looking for a great deal on something I want. So reserve pricing protects you from a situation like the television I described above.
Also, correct me if I'm wrong, but don't you get many of the fees waived if you need to relist an item because it didn't sell the first time?
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by EricMV Posted Sun January 22, 2006 @ 4:01 PM
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The use of "greedy" in such letters always irks me. For-profit companies are supposed to be greedy; it's the very definition of business. What I think the writer is getting at is not greed but a feeling of being nickel-and-dimed or beaten-up, or perhaps held hostage to a company that is hard to live without. When customers start feeling this way, it's a good idea for even big, powerful companies to watch out, because it means that customers are more likely to jump to competition if/when it is viable to do so.
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