Shared Letters

Join and browse our exclusive open discussion forums and talk about whatever you like.

» The Suggestion Box
» Company Responses
» PFB Feedback Line
» Consumer Podcasts
» Mommy Talk & Daddy Dialogue ™
» Shared Letters


Sign up for PlanetFeedback's "Consumer Café" email newsletter!

Customer Accommodations

Posted Fri January 6, 2017 5:53 pm, by Susan D. written to El Pollo Loco, Inc.

Write a Letter to this Company

Every time I go to El Pollo Loco at 5529 Sepulveda Blvd., in Culver City I am disappointed! I order the same thing at all El Pollo Loco locations and this one seem to have a problem. I like wings. I order them and they never have them. I am always offered other items. I don't like breasts, backs, legs or whatever, I like wings. They tell me I can have one wing with another piece of chicken because wings are "popular" and they have to have them for other customers. Well what about me? I am a customer! Why can't I have them with my two piece meal? It's a joke! I tried three times. My nail salon is right across the street, that's the only time I go to this location. At the El Segundo location, I can have a bucket of wings if I want. Unfortunately, it is a little further away. I am so pissed!

I would like El Pollo Loco to allow customers to have what they order. I want them to make enough chicken so that customers can have what they want. I am willing to wait if I have to in order to get what I want. This is not even an option. They sell chicken! It's 2 o'clock in the afternoon and you don't have wings. Get a clue...you need to make more wings!


Log In/Create an account | 1 comments
     Add to your del.icio.us  del.icio.us    Digg this story  Digg this  
PlanetFeedback Comments are subject to strict terms and conditions. We reserve the right to deny site membership privileges to any individuals acting inappropriately.

by petgiraffe Posted Mon January 9, 2017 @ 2:14 PM

El Pollo Loco. MMMMMMM. Can't wait for my trip to CA in March so I can
get me some!


Home | Shared Letters | Ratings | Login | Communities | Categories | RSS | Contact Us | Terms & Conditions | Privacy Policy | FAQ
Copyright 2017 © All Rights Reserved PlanetFeedback.com | Web by Cicada