Please stop gouging customers for breadsticks

Posted Wed March 4, 2009 9:15 pm, by Nate E. written to Fazoli's Italian Restaurant

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I am writing in regards to the price of your breadsticks which are free for dine in (all you can eat) and $0.79 for two when going through the drive thru or purchasing take-out. I think that the policy of charging for what is free in the restaurant when doing take out is ridiculous. While I do not believe you should permit customers to get all they can eat for carry out, a reasonable number should be given for free with such a purchase(ex. 2 w/ meal purchase etc.). Without a doubt breadstick are Fazoli's "Signature" item, and charging such an exorbitant amount is ridiculous.

My suggestion to to lower the price for take-out, or offer one to two for free with a carry out meal purchase. $0.40 ea. is price gouging in my opinion.

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Re: Please stop gouging customers for breadsticks by Final Score: Boys-3, Girls-1 Posted Mon March 30, 2009 @ 3:29 PM While I understand their reasoning for offering them free to dine-in customers, I see nothing wrong with suggesting they offer a couple free with take-out as well. Bertucci's gives unlimited rolls for dine-in, but they always throw 2 or 3 in the bag when I get take-out. Good letter. Reply When people are dining in, they are spending money on beverages by Steve-OH Posted Thu March 5, 2009 @ 12:28 AM (and you know the profit margin there, especially soft drinks) and can get hit with add-ons. It's understandable that they "reward" dine-in customers. Reply Good Point n/t by Nate. Thu March 5, 2009 @ 8:49 AM I also think.. by Taz Has Joined Harley In Heaven Thu March 5, 2009 @ 10:44 AM never thought about packaging. by Nate. Thu March 5, 2009 @ 5:06 PM Exceot at our Fazoli's, an actual human being brings the breadsticks around by olie Fri March 6, 2009 @ 11:13 PM Re: Please stop gouging customers for breadsticks by RowdyRetailer Posted Thu March 5, 2009 @ 12:25 AM The difficult part is determining what would be a fair amount for being free. I think by charging what they do for them, people will only purchase what they themselves will eat. I think the price is fair. Good Day Reply