What can Brown do for you? Perhaps deliver a package ontime!

Leave them out of your complaint against FedEx.

Isn't compensation when you have trouble going to the washroom?

I can understand your frustration but UPS isn't much better. They
usually don't bother to actually ring the doorbell, just stick a tag
on the door and run.My husband works nights so he is home all day, so
there's no excuse. I think in every delivery service(FedEX, UPS, USPS,
etc) there are lazy drivers. Hope you get your phone soon!

"I want restitution and compensation and NO!!!! I don't want any
credits toward my next delivery"

"COMPENSATION!!!!! for wasted time and energy on this absolute
nonsense!!! I want the driver held accountable or fired for stealing
my property!"

WOW. Way to make a complaint that could have been valid to one that
makes you look like a raving lunatic.

I'm not saying you shouldnt complain about this situation - It's
aggravating, and they should know about it. But you are totally going
about it the wrong way - You are letting your emotion overpower your
logic and it showing in your letter.

Next time you write a letter - give yourself 10 minutes to calm down.
Have a drink. Or whatever you do to calm down. You can get your point
across in a much more eloquent way.

This is one of the worst gimmie grabs that I have ever seen.

Wow

"I want restitution and compensation and NO!!!! "

Do you mean NOW!!!!?????



Good Day

This is a ridiculous letter. If the driver was going to steal the
package he would have said he left it at the front door.

You are paranoid and overreacting.

So you are going to not use FedEx again? Good luck with that.

"God bless America that there's still UPS and DHL! "

DHL: German company. Not American.

And, last time I read the Bible, there was no mention of America or
UPS/DHL. What does God have to do with any of these things?

Honestly. The world isn't ending. If they lost your stuff, they'll
take care of you. It is just a phone. If they lost it, I suppose
you'll get your money back or you can file a claim with your credit
card people. Not sure how that areana works exactly.

Methinks maybe they are attempting delivery at a wrong location. Hey,
it happens. They're all human, just like you.

You need to take a step back and take a deep breath. Freaking out on
them is not going to help the situation and it isn't going to make
them want to help you.

I've only used FedEx a few times and have had reasonable service.
Usually I use UPS or USPS. I love UPS.

Be calm. Be patient. Everything will be all right.

Good luck.

Psycho! Well, acting that way about this situation at least.

Poor service? It seems so. That's where you lose me, and apparently
the rest here that have posted similar responses. You went way over
the top with your "demands".

I had a similar issue with FedEx-
The item was shown as delivered, but it was nowhere to be found at my
house. After filing a claim and going through an investigation with
FedEx, they discovered that it was delivered to somebody's porch on
the other side of town.

I feel your pain, but next time learn your slogans. What can brown do
for you is not a Fed Ex slogan.

"What can brown do for you?" is the slogan UPS uses.

Your letter is over the top and hard to read.

Lord have mercy. That's some letter there. Accusing the company of
stealing and suggesting they fire their employee will not help you.
Maybe you didn't hear the doorbell or were outside. Things like that
do happen.

How many of these letters are you going to write? How about one
without the excess puncuation and screaming capitalization?

Accusing them of stealing and calling them jokers is not the way to
resolve this. They are not going to give you any compensation other
then perhaps refunding the shipping charges.

This is starting to border on the absurd, the same letter fired off in
two days with the accusation that it's been *gasp* stolen. This isn't
going to work, stick with whatever system Fed Ex has in place. This
letter probably won't get read till the middle of next week.

This much stress isn't worth going though for anything.

Good grief. "Brown" isn't this company. That is "absolute nonsense,"
to use your vocabulary.

There is a very clear and effective way to handle packages delivered
by any of the major package handlers. You check the website for
status (you did that) and then if you seem something odd you call them
(you did that). After that, you wait for the hub to straighten out
the problem and deliver the package. If they don't respond in a
timely manner, call them back, and in a normal tone of voice keep
inquiring as to the status. Even if you had written this letter using
a business tone, it wouldn't have any effect on getting your package
delivered. You need to all them back.

If you want to get upset, call them jokers, and accuse their driver of
theft, hey knock yourself out. It won't get you any better service,
and it may cause them to "misplace" your package for another day or
two. This package requres a signature, so there is no responsibility
on you if the package is lost or stolen. You would just have to wait
patiently (!) until it is replaced.

I realize your disappointed, but you need to calm down, especially
before writing a letter. I wouldn't want to be in the same room with
you right now for fear of my life.

Were you promised same day delivery? You said the item was put on the
truck on March 7th, and then said it should have been delivered no
later than March 7th. Isn't that a little unrealistic?

Accusing the driver of stealing your package is out of line and
diminishes your credibility.

Keep in mind that your biggest problem right now is disappointment.
At this point, there is no reason to think that the package was
opened, damaged or stolen.

Your accusation of the driver's theft is a little over the top, too.