HOME SHARED LETTERS RATINGS MY PLANET COMMUNITIES MISSION SIGN UP!
Shared Letters

Join and browse our exclusive open discussion forums and talk about whatever you like.

Channels
» The Suggestion Box
» Company Responses
» PFB Feedback Line
» Consumer Podcasts
» Mommy Talk & Daddy Dialogue ™
» Shared Letters


Newsletter

Sign up for PlanetFeedback's "Consumer Café" email newsletter!





Windstar Recalls and Buy Back Program

Posted Mon April 4, 2011 9:39 pm, by Steven S. written to Ford Motor Company

Write a Letter to this Company  |  Rate this Company


I have a 2000 Ford Windstar. A few weeks ago I took it to the dealership to have the three outstanding recalls performed. The dealer had to keep the vehicle because of the severity of the front end sub frame. I recently found out that there was a buy back program that I was not made aware of. I asked the dealer about it and they told me that the offer had expired. With three active recalls, two of which are potentially extremely hazardous, I would have elected to pursue the buy back had I been made aware of it. Is it indeed too late to pursue this option? Thank you.


Reply



Log In/Create an account | 4 comments
     Add to your del.icio.us  del.icio.us    Digg this story  Digg this  
PlanetFeedback Comments are subject to strict terms and conditions. We reserve the right to deny site membership privileges to any individuals acting inappropriately.
by Roberta R. Posted Thu May 12, 2011 @ 7:57 AM

i brought my windstar to farmington ford in farminton, maine, they
gave me a rental for 3 weeks, fine with that, once i went to get my
van i wasn't running right, my front end is now pulling to the right
and i have vibrations in the right front tire that WAS NOT THERE
BEFORE I TOOK IT TO THEM....they installed the rear axel and put in
the front subfram reinforcements.... i took it right back to the
dealership and told them about it and they said i was dirt after
sitting for so long a couple times of applying the brake will take
care of it the service man Dustin said, we drove 40 minutes home and
it never came out of it. Called the Farminton Ford Service as soon as
we got home, Dustin tells me bring it back and that i would have to
pay for the service call.... i said why this was not happening when i
dropped my van off three weeks ago, no pulling, no vibrating and
hndling totally different....this should be still covered under the
recall warranties.... Talked to several people later only for them all
to tell me there was nothing they could do... now i am working on
writing a letter to the ceo of ford company... this is just wrong, my
van ran fine before bringing it there now it feels like a tank.... If
i am gonna pay anyone it will be MY OWN MECHANIC, at least i know i
can trust him and give my $$$$$ to someone with brains.... Sorry, but
come on, how can they do this and think it right..... i drive my 5
year old daughter around, i don't want to worry about my damn tire
falling off, or ruining the rubber on the tire from not working
right.... so this ford company i say to you BULL SHIT!!!!! I CAN NOT
BELIEVE YOU WOULD RUN A BUSINESS LIKE THIS LEAVING US CONSUMERS
HOLDING THE BAG WHEN YOU ARE AT ERROR... I HOPE YOU CAR BREAKS DOWN
AND YOU HAVE TO WALK AND SEE HOW YOU LIKE IT, NOT FUN.....

Reply

ford windstar front end and numerous other recalls by joseph m. Mon August 1, 2011 @ 10:48 AM
by Sarah P. Posted Thu April 14, 2011 @ 9:14 AM

I was told the same thing after the dealer had my vehicle for
3monthes. They didn't let me know that there was a buy back option
until it was too late and that is not fair. My back axle was cracked
in two and I drove it that way for how long?(with 3 kids in the
vehicle every time it was drove) I am not happy with ford. My van runs
worse after having a new axle put in it than it ever has. Not to
mention dealership had it for 4monthes almost 5.....

Reply

by MA Cunningham Posted Wed April 6, 2011 @ 8:39 AM

when were you notified of the recalls? If they just recently sent you
the notices, then, you have a good argument. Waiting to tell you
about it until AFTER it expired is pretty low.

Are you the original owner? That may have delayed notification as
they attempted to track down the owners that were affected.

I'm surprised they can keep your van if they aren't prepared to buy it
back. I never knew they could set a time limit on something like
that! Certainly they can't expect you to pay the damages now. It's
been shown that it was their defect!

I'd go doing some digging on the Internet. There may be other
remedies available to you! Start with mycarstats.com. It's a
community of service professionals and consumers who keep information
about various recalls and known issues circulating. Someone in there
should have some good advice to help you.

Reply




Home | Shared Letters | Ratings | Login | Communities | Categories | RSS | Contact Us | Terms & Conditions | Privacy Policy | FAQ
Copyright 2014 © All Rights Reserved PlanetFeedback.com | Web by Cicada