HOME SHARED LETTERS RATINGS MY PLANET COMMUNITIES MISSION SIGN UP!
Shared Letters

Join and browse our exclusive open discussion forums and talk about whatever you like.

Channels
» The Suggestion Box
» Company Responses
» PFB Feedback Line
» Consumer Podcasts
» Mommy Talk & Daddy Dialogue ™
» Shared Letters


Newsletter

Sign up for PlanetFeedback's "Consumer Café" email newsletter!





Complaints About Forever 21

Posted Fri August 3, 2012 11:34 am, by Sherane C. written to Forever21

Write a Letter to this Company


First of all, as soon as I got into the store I was just looking around. I went to the shoes section and it was a mess! I actually found one shoe that I liked but unfortunatly I searched the whole shoe and purse department and couldn't find the other one. So I'm sorry but you lost my money. Second, I find it hard to navigate through Forever 21 so I decided to ask one of the employees where I could find "dressy tops", her response was "I don't know" in a rude tone. Lastly when I went to the cash register they said that they do not give bags to put your clothes in and that I had to buy one! I have shopped at Forever 21 multiple times and not once have they told me to buy a bag to put my clothes in.

I would like them to fix these problems.


Reply



Log In/Create an account | 11 comments
     Add to your del.icio.us  del.icio.us    Digg this story  Digg this  
PlanetFeedback Comments are subject to strict terms and conditions. We reserve the right to deny site membership privileges to any individuals acting inappropriately.

by PepperElf Posted Tue August 7, 2012 @ 4:19 PM

I ask because a quick search on Ontario and it seems that the bag fee
seems to be up to the individual cities.

And come 2013 it looks like the entire area's going to just ban them
outright. So then you won't have to worry about paying for them or
not since they won't have any, period.




So... don't get mad at the company for not "fixing" it for you - they
don't have the ability to fix laws to suit your tastes.

Reply


by RedheadwGlasses Posted Mon August 6, 2012 @ 1:52 PM

I've been to FOrever 21 twice. Both times, the girls working there
seemed to be working their asses off, and they weren't coming close to
being able to pick up after the horrible slobs that shop there.
Teenage girls are awful when it comes to shopping. My mom raised me
to put clothes back on their hangers and to hang them up outside the
dressing room -- NOTHING left on the floor or chair inside. I button
tops back up as well.

If more customers did this, I think we'd find better service in the
store becuase the employees would have more time.

Reply


excellent point - it wouldn't be trashed if customers cleaned up after themselves by PepperElf Tue August 7, 2012 @ 5:22 PM

by MA Bellamy Posted Mon August 6, 2012 @ 1:13 PM

You said yourself, "I'm sorry but you lost my money."

OK, problem solved. If you aren't ever shopping there again, how will
you even know if they fix these issues?

Reply

by McJohn Posted Fri August 3, 2012 @ 1:07 PM

Maybe the one shoe was donated from a parapalegic and he only had the
one.

Reply


*sugh* I meant Amputee n/t by McJohn Fri August 3, 2012 @ 1:38 PM

by spunkyboy08 Posted Fri August 3, 2012 @ 12:38 PM

Sherane C

After receiving poor customer service, did you ask to speak to a
Supervisor or the store manager?

Your complaint could be sent to their corporate office. Then the
corporate office contacts the store & asks to speak to a supervisor or
to the store manager. If that person was not informed of the problems
you encountered, then he/she will let corporate know that.

Reply


did you ask to speak to a Supervisor or the store manager? by Bill R. Fri August 3, 2012 @ 12:53 PM

Your reply by spunkyboy08 Fri August 3, 2012 @ 1:55 PM




Home | Shared Letters | Ratings | Login | Communities | Categories | RSS | Contact Us | Terms & Conditions | Privacy Policy | FAQ
Copyright 2013 © All Rights Reserved PlanetFeedback.com | Web by Cicada