Dead Root Plants
Posted Mon July 31, 2017 12:00 pm, by . written to Four Seasons Nursery
My name is Lynn, and here are my details regarding Four Seasons Nursery:
3/24/17 I ordered $65.69 worth of catalog gardening flowers trees and plants. I was told it would take 2 weeks for delivery.
4/14/17 I was told by Jennifer my order had not even been shipped out yet, and would be shipped out in 2 orders.
4/22/17 I called again for the third time and was told my shipment was shipped on the 20th in 2 separate orders.
Finally after receiving my packages weeks later I opened them expecting plants, and was shocked to receive a huge bunch of sticks and twigs.
I called right away to report this and the person I spoke to told me that is how all their products come. She assured me that if I planted them, in due time I would get the same plants shown in the magazine. (And I believed her.)
I followed her instructions, and after 6 weeks of no growth I decided I was scammed. Since then I have tried and tried to reach Four Seasons Nursery through the phone (which is always busy) through text which I never hear back from them and through e-mail. I have also sent them photos of weekly pictures of the sticks and twigs to show them they looked the same as the day I planted them.
I am extremely angry with this lack of non communication with this company.
To restore my faith and respect and to show me they are a reputable company I would like Four Seasons Nursery to:
1. Apologize to me in writing for this very unpleasant
2.) Refund me a total of $65.69
3.) Replace my entire order and stand by their
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