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FTD.com won't allow me to use gift certificate on a sale item

Posted Fri December 22, 2006 1:58 am, by Dana H. written to ftd.com

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I have a $25 gift certificate for any item at FTD.com. The will not let me use it on a sale item. Isn't a gift certificate same as cash? I don't consider it a promotion. I wanted to send some flowers to my 9yo lil girl who lives out of state with her dad. I am disabled and on a fixed income. So it frustrates me that I cannot use my gift certificate on anything. I should be able to! I am furious about FTD.com.

Allow me to use my gift certificate on any item whether on sale or not. That's only fair!


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by John G. Posted Wed February 11, 2009 @ 10:56 AM

I disagree with the first two replies and completely agree with the
original poster. He is NOT trying to do "two promotions." A gift
certificate/card is NOT a "promotion." It should be taken just like
cash.

If someone walks into Burger King and orders a Whopper that is on sale
-- they are still allowed to pay with a BK Gift Card. That is not
doing "two promotions."

So, if FTD has something on sale, it should NOT make it impossible to
use an FTD gift card/certificate to pay for that sale item. Gift
cards/certificates are simply another form of PAYMENT, not a PROMOTION
that can't be combined with other things.

- John...

Reply
by Servano Posted Tue April 10, 2007 @ 6:33 PM

Don't be cheap!!

Reply

by Tina N Posted Fri December 22, 2006 @ 7:00 AM

Many businesses don't allow you to use 2 specials on one item. It's
not uncommon, it's not unfair.
If the item is on sale, they don't have to take a gift certificate.
Being disabled and on a fixed income is irrelevant. It's not "only
fair" that they make an exception for you. They have affordable items
that you can use your certificate with.

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