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 GE Has Shoddy appliances
Posted Thu August 9, 2012 12:00 pm, by temple r. written to General Electric Appliances
Write a Letter to this Company
Back in 1959 when I got married, I bought GE as my parents told me they were a good appliance. They were reliable. Then is 2006 I bought a GE Washer and Dryer. Well, the engineering on that washer makes it so a normal household had to have a service call for the pump filter to be cleaned. My husband was an Industrial Arts teacher and fixed appliances all our married life and couldn't believe the shoddy engineering that did this. Even with his experience, he found it difficult. Luckily, I had a warranty from Home Depot and because they could get someone out here to fix my washer, I ended up with an LG. I can easily cleanout the filter and it rarely has anything in it.
Back in 2005, I bought a GE Stove JBP24DH3WH. I din't have trouble other then replacing heater coil. This was an understable repair. What happened to us today was absolutely showing how shoddy your appliances have become. I found glass on the floor in front og my stove. Something that would have been easily noticed the minute it happened. My prise stud Jack Russell stepped on glass. I immediately got mad at my husband for breaking my Pyrex Measuring cup and not telling me. When I called him in, he discovered where the glass had come from. It was the inner glass on the oven door. When searching this problem on the internet, I found out it was common problem. Then came the shock of how much this small piece of glass was going to cost me. GE wants 145 and Parts place 135. and Repairclinic want 102. This does not include shipping and handling. As a retired couple on a fixed income this 1/5 price of original stove to get part was horrible. What was said on internet was tons of people wanting u to take responsiblilty for your defective materials. This is only one person's input:
"GE PLEASE take responsibility!
GE glass oven door shattered
June 04, 2011 12:28PM
My GE glass oven door shattered into tiny pieces also around 5:30 pm, Friday, Jun-3-11. I'm going to contact the CPSA also so this was helpful. I've been looking on line and apparently this is a defect that the manufactures are ignoring. From my small research, I've found that the appliances were mostly GE or Kenmore (tomato-tumoto) is there a difference? The flaw seems to be with glass oven doors manufactured around the same time frame. More than the defect, it is very dangerous. I'm more relieved that no one was hurt. However, it's time for whoever manufactured this dangerous contraption to take responsibility for its defective product. All of these defective products should be recalled immediately before piece of glass pops into an innocent baby's or child's eye.
If this has happened to anyone else, please speak up and don't just take this. "
After my washer and now this stove which should last more then ten years, I doubt very seriously if I will buy GE again. Instead I will be looking at LG.
Like the Lady said you need to take responsibility for your defective glass and design and products.
You need to send me the part I need and not rip me off more.
You also need to have your washer machine call center not shove it in our face that Mexico has taken GE from us. Playing Mexican Hat Dance while on hold is just plan RUDE.
You need to bring the old quality of GE back or just get out of the appliance business.
My husband says GE has become nothing but cheap !!!!!!
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