Credit Card Fraud--Multiple cases/attempts

Posted Mon June 4, 2007 4:15 pm, by Frank F. written to Globat, LLC

Write a Letter to this Company

I ordered a logo from GotLogos.com on April 20th, 2007. On the order form, there was a check box for "Free Year of Web Hosting from Globat.com - Get 100 GB of space, 1000 GB (1 Terabyte) of Bandwidth/month, Unlimited Emails, Shopping Cart and much more from Globat.com! This award-winning package is valued over $95 and is yours free! Take advantage of this incredible FREE offer now! Free!". There are no asterisks, no further details anywhere on the page, and NOTHING that indicates that GotLogos.com will be passing your personal information and credit card information on to a third party company, without your authorization.

Well, apparently, that is exactly what happened. Not only was my credit card number and other personal information passed on to Globat, LLC, but Globat, LLC actually CHARGED my credit card for the full "free" year of hosting, plus a setup fee. That gives a new meaning to the word "free", which they conveniently use FOUR times in the offer description.

As soon as I saw this charge from Globat, LLC on my credit card (within a few days), I called the company to complain about this and demanded they remove it, since this is blatant credit card fraud. They said that they put in a "ticket" on my account for this, and that I would hear back from someone guaranteed within 24 hours. Well, 3 tickets later, including a "high-priority ticket", and several days later, my patience were gone, as nobody had even so much as responded to my calls, tickets, or e-mails...and no credit was issued.

I even e-mailed the company's president directly, Edward xxx, explaining this entire situation. Apparently...even he didn't care to give me a simple response. After I started telling them that I was going to do a chargeback on my credit card (costing them more money...chargeback fees, credit rating, etc.), as well as file credit card fraud charges against them if the charge wasn't refunded by a certain date (a few days later), they finally issued the refund...weeks after I had initially brought this to their attention. They didn't do this by the deadline I had given, but I was too busy to file the charges at the time...but I'm doing all of this now, because of what happened today.

I had requested them remove ALL of my credit card and personal information from their system at that time. Obviously they never did this, as today I got another shocking e-mail, with their sneaky intentions to commit credit card fraud yet again. Here is part of the e-mail:

"Dear Frank,

In 10 days from this date, we will be providing you with an upgrade to our new product, GloVault(tm), at the low cost of just $49.95.

As your trusted host, we strive to provide current and relevant products and services to maximize your experience with us. It is our pleasure and honor to host xxxxxxxx.globathosting.com and appreciate that you continue to give Globat.com the opportunity to serve your Web hosting needs.

Since we began our upgrade program, we have received lots of feedback from our customers who only heard about these upgrade promotions too late or through a friend. Many customers then suggested that we utilize an automatic upgrade process along with some form of an additional incentive to initiate these upgrades. Well, we have listened to your feedback and we are ready to act!

= = = Introducing GloVault = = =
Great news! Upon review, your current hosting account qualifies for our automatic upgrade option to our new GloVault product. With GloVault, you will have a dedicated storage space to upload and share your files, no matter how large the file size!

[long description of service removed to save space]

= = = Important: This Is an Automatic Upgrade = = =
As one of our most valued customers and based on our customer feedback, we are absolutely certain that you want to take advantage of this opportunity.

For that reason, we will automatically upgrade your current hosting package to include GloVault and charge the $49.95 upgrade fee to your account on file on 06/08/2007 unless you specifically tell us not to upgrade you by clicking on the link at the end of this e-mail.

As part of this amazing upgrade, we will also lock in your current account pricing. As a "Thank You" for taking advantage of this upgrade, we guarantee that you will keep your current hosting price and will not be affected by any future price increases for as long as you keep this account with us."

So, they're automatically charging ALL customer's credit cards for $49.95 each if each customer doesn't, within 3 days, tell them not to (assuming they are even around to receive the e-mail in that 3 days). What right do they have to do that? (And what a desperate attempt to get revenue!) If I decide one day that I'm going to offer some service to my customers for $49.95, and I say that I'm "absolutely certain that you want to take advantage of this opportunity" and charge their credit card without their consent, I imagine I'd end up in jail for such an act!

Anyway, my patience have run out a long time ago with this. They shouldn't even HAVE my credit card to charge, and they deserve a class action lawsuit for this, if not to be shut down entirely.

So, I'm filing this with several web sites such as this site and similar sites, along with a class action lawyer, the Better Business Bureau, the Federal Trade Commission, the National Fraud Information Center, the California State Attorney General, and media sources. I want to make every consumer possible, aware of this company so they don't fall into this same trap. Illegal as it is, it's still often tough for an unsuspecting consumer to dig their way out of something like this, once they fall into it.

I noticed a few similar credit card fraud cases on this site and others, so feel free to post replies with your experiences here.

At this point, I'm not sure there is anything I would expect Globat, LLC to actually follow through with, that wasn't another act of fraud or some deceitful attempt at scamming their customers or potential customers out of more money. I do expect them to completely REMOVE my credit card information that they have no right to have in the first place, from their computers and all of their records. Other than that, I merely want to make the rest of the world aware of their deceitful/fraudulent practices, and when I put myself on such a mission against such a company, I won't stop until it has the rightful effect on the company. In this case, if that is a class action lawsuit, and/or publicizing the facts of these cases to as many people as possible, I will make sure it happens.

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Re: Credit Card Fraud--Multiple cases/attempts by anderio04 Posted Mon October 4, 2010 @ 12:38 PM seo Servicess Reply Re: Credit Card Fraud--Multiple cases/attempts by Mario A. Posted Thu October 29, 2009 @ 8:09 PM Globat company is a fraud. I have cancelled my account in Globat more than three years ago. And they still trying to steal money from my credit card. Globat was stealing me money every time, with extra charges. I sent a lot of e-mails saying this. Also the url of the page for cancellation did not work. I notice that Globat is doing the same with other people. Look a these URL http://www.gimmesoda.com/globat-fraud/ http://www.webhostingtestimonials.com/hosts_name.php?id=globat-reviews -ratings http://www.ripoffreport.com/Web-Hosting/Globat/globat-ripoff-blatant-c redit-c-qb5d6.htm Reply Re: Credit Card Fraud--Multiple cases/attempts by Ned S. Posted Sun March 22, 2009 @ 10:34 PM Greetings Frank, I cancelled services with Globat.com in April of 2008 due to my two websites frequently being down a few days at a time and email services being down a week at a time. Globat's only response was the services were down for maintenance. I properly transferred the domain name registrations and the web hosting services to BlueHost.com in April of 2008. I experienced obstacles and difficulties with getting Globat.com to release the domain names and web sites. However, as evidenced by the WHOIS registry, the domain names and web hosting was transfererd to BlueHost.com in April of 2008: http://www.networksolutions.com/whois-search/seiths.com http://www.networksolutions.com/whois-search/home-machine-shop.com Since April of 2008, Globat.com has continued to send billing notices and made attempts to charge my credit card. Globat.com refuses to acknowledge that my domain names and web hosting are under the authority of BlueHost.com as evidenced by the WHOIS registry. Globat.com insists that I must log on to their command console and perform some hocus pocus to stop the billing. However, Globat.com terminated my command console logon in May of 2008 when they sent me a "Final Notice" of services for each of my domains. I have received multiple emails from billing@globat.com just this week in March of 2009! Edward W. Seith Reply Re: Credit Card Fraud--Multiple cases/attempts by Mike S. Posted Fri March 20, 2009 @ 1:04 PM the guy who owns the company is a crook. The government should have shut him down long ago. Our only option is to start filing lawsuits. Take him to small claims court and sue him personally or file a limited or unlimited lawsuit. Don't sue the company sue him. If he doesn't show up for court you can get a default judgment. GLOBAT, LLC. Number: 200131910109 Date Filed: 11/13/2001 Status: active Jurisdiction: CALIFORNIA Address 11684 VENTURA BLVD #825 STUDIO CITY, CA 91604 Agent for Service of Process RICHARD M ROSENTHAL 26500 W AGOURA RD #211 CALABASAS, CA 91302 Reply Re: Credit Card Fraud--Multiple cases/attempts by L-chan Posted Wed December 12, 2007 @ 10:11 AM I also have had problems with their automatic upgrades, in 2006 I was charged 99.85 and 2007 239.75, due to family problems I didn't even catch this until this month. I don't alway check my email on a regular basis and feel this is an under-handed way to conduct business. I am very disappointed in the way they do business. elven_girl@hotmail.com Reply Re: Credit Card Fraud--Multiple cases/attempts by LionsMike Posted Thu November 29, 2007 @ 11:51 PM Thanks Frank It is now late November and they are still at it. I found your posting while searching for information on GloVault because .... You guessed right. I just went in and opted out. LionsMike Reply Re: Credit Card Fraud--Multiple cases/attempts by RedheadWGlasses Posted Mon June 4, 2007 @ 10:10 PM I would suggest you contact your credit card issuer to dispute the charges. Reply