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Termination of Contract

Posted Tue June 14, 2011 11:33 pm, by Julie B. written to Gold's Gym International, Inc.

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I terminated my membership to Gold's Gym in Florissant, Missouri in July 2010 within the deadline. I recently discovered (June 2011) that Gold's Gym apparently did not terminate my contract and has been withdrawing the monthly fee from my credit union. I talked to the manager by telephone and she said she would talk to "corporate" and get back to me the same day. Another person contacted me that evening to say she hadn't heard from "corporate." The past three days she has been unavailable.

Gold's Gym needs to refund me the money taken out of my credit union.


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by Muffie Posted Tue June 21, 2011 @ 1:15 AM

What Gold's Gym was illegal. Shifting the blame to me (because I did
not notice they were continuing to take out the monthly membership fee
from my bank account after I terminated my contract according to their
directives) is not the point here. I do want to thank PlanetFeedback
because after one week, I did receive a check from corporate
headquarters. With your help and one more phone call from me to
Gold's Gym, threatenting to call the local news about their illegal
tactics, I received a positive solution.

Reply

by MA Cunningham Posted Wed June 15, 2011 @ 12:57 PM

at least you had the funds in your credit union to cover the fees, but
I have a feeling you're gonna have a battle with this one. You said
nothing for almost a year and you had previously given them access to
that account. You inadvertantly gave them your blessing to keep doing
it by not noticing.

Gold's won't likely lift a finger to help you. As far as they are
concerned, it's your fault and your problem (as slimey a practice as
that is). The best you can do is to try and take it up with your
credit union and see if they can/will intercede on your behalf to make
them return the money. You should take all of your cancellation and
contract paperwork in with you as you will need to prove that you
stopped your membership and that they were supposed to cease the
automatic payments.

You might even need to look into legal action, but again, the cost to
do so may be prohibitive and it will hinge on whether you kept all
that cancellation paperwork to prove your case.

Reply

by RedheadwGlasses Posted Wed June 15, 2011 @ 12:39 PM

I'd be on your side, but not looking at your bank account statement
for a year pretty much, well, I think you lose the battle with that
mistake.

Reply


I agree by PepperElf Wed June 15, 2011 @ 9:47 PM

Gold's Gym Termination of Contract by Muffie Sun July 10, 2011 @ 10:59 AM


by Bill R. Posted Wed June 15, 2011 @ 10:20 AM

Julie B.,

Numerous complaints are generated about this company monthly.

I believe their defense is how the contract is written.
If memory serves me it is written like a loan and thus subject to
different requirements of the law with regard to cancellation/refunds
etc.

Stop back and let us know how this ends up.

BillR.

Reply

BillR, are you think about Bally's? I know they get oodles of complaints, by Steve OH (IO) Wed June 15, 2011 @ 11:29 AM


as many by Bill R. Wed June 15, 2011 @ 11:43 AM

BillR, thanks. I found another 7 under "Golds". But I found 327 by Steve OH (IO) Wed June 15, 2011 @ 12:06 PM
by tali Posted Wed June 15, 2011 @ 7:37 AM

How is it that you have not noticed these withdrawals for a year? I
doubt they will refund all your money after such a long time. Good
luck.

Reply




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