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Rude associate and Loud music assured I will never return

Posted Mon November 7, 2016 10:52 am, by Barbara Anne S. written to Goodwill Industries International, Inc.

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I shopped at your store at 911 Alfred Street in Scott LA on 10/19/16. It was a horrible experience.
The music was so loud and obnoxious I bought something from a rude sales associate who rolled her eyes at me and was visibly disgusted with me asking her to turn down the loud music.
I got out of there buying one item when I really wanted to buy more.
It's obvious you don't care about a pleasant shopping experience.

Hire sales associates who care about a good customer experience and don't go to work and make the room stink to high heaven and have the music so loud it should be a bar and not a retail business. Never ever going back to that location.


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by PepperElf Posted Sun November 13, 2016 @ 5:27 PM

The store had adopted a "teen clothing" area right at the mall
entrance. They had a dance-club styled pavilion with TVs playing LOUD
rock music.

It was so loud even my sister & I hated it - and we were the target
demographic! Our mother complained about the volume and was pretty
much told, "It's for the teens," and that they wouldn't (or couldn't)
change it.

My mother's response was, "And it's my money we're spending." We
left.


It wasn't long before the volume was turned down, and eventually they
axed the entire setup completely.



Good luck. Cos it sucks to try to relax and shop when the music's so
loud you can't even hear yourself think. :-(

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