It's So Simple a Caveman Can Do It, So Why Can't GEICO?

You may have to transfer your car title to the insurance company.
That's what's required in Iowa and Minnesota, anyway (we don't turn
the license plates over, though). Have you *called* Geico to find out
what the wait is? Don't rely on emails in this matter.

Yeah, that's why I love USAA. Am I the only one who is terribly tired
of the caveman commercials? The one with the psychologist is actually
CREEPY. If you can't get this ettled sometime soon, my suggestion
would be to contact your state's insurance commisioner. I believe you
can find that info on your state's website. insurance companies do not
like it at all when the state contacts them about a complaint, and it
may get their butts in gear.

I like your letter. It's actually quite clever and catches the
reader's attention. I'd feel uncomfortable threatening a lawsuit while
trying to bypass standard operating procedure. Any paper trail can be
started by first researching what "Totalling" a vehicle entails,(Did
we read our policy? Are we following their procedure? Did we submit an
accident report? A copy of the company's appraisal report? Did we sign
over the title? Return the Plates? etc) and following the rules the
company uses instead of insisting they do things some other way.
It's so simple, even a Caveman CAN do it. Do you think the Gecco will
run faster if they apologize for a delay that you may be causing?

I find their ads very funny, but I don't miss the company. My rate
shot through the roof, and I found State Farm would insure me for less
than half. I have been very happy with State Farm and never regretted
the switch.

This letter is funny.
That being said I think there might be some details missing that when
filled in might give some reason as to the delay in payment.
Not knowing specifics one must wonder if another car, another
insurance company, the law or other circumstances might be at work
slowing down payoff.
Maybe Jerry W. will come back and fill in the voids.
BillR.

I love this letter. It looks like their slogan is coming back to bite
them in the bum!! Very cute. I can't believe those cavemen got their
own show.

I hope that GEICO expedites your payment and takes care of your
account soon.

Wow. Talk about lousy service. Stories like this makes me glad I'm
with USAA. Their response to me years ago was almost immediate. At
the very very least your vehicle should have been taken off of your
account the very first week (if not day) of your request.

I don't know what state you live in but do a search for Department of
Insurance for your state.

On their website should be a consumer section and information on how
you can file a complaint against GEICO (or any insurance carrier for
that matter) about this problem.

The state will then forward the complaint to GEICO and they will have
a certain amount of tme (usually 2 business weeks) to respond back to
the state regarding the complaint.

I would also recommend making a copy of the complaint when you
complete it and send it to GMAC for their information.