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Wonderful Experience with Green Mountain Diapers

Posted Mon January 21, 2008 12:00 pm, by Anna K. written to Green Mountain Diapers


My husband and I are expecting our first child on 17 February 2008. I had thoroughly researched cloth vs. disposable diapering and decided that cloth would be the way to go for various reasons. After looking at what was available in stores (which did not suit my needs), I found Green Mountain Diapers by performing a simple Google search. I researched the company and found great customer reviews.

The GMD website had a huge selection of diapering options and was incredibly easy to navigate. I was actually overwhelmed by the selection and was pleased to discover the "new to cloth diapering" section. All the information that I needed was there, including what I might need to buy based on my particular budget, how-to's, and a range of various combination packages to chose from.

I decided that the "Newborn to Infant" diapering package best suited my needs; when I went to order I found that the DSQ Chinese prefolds were out of stock. Karen constantly kept the website updated so I knew exactly when those prefolds were available. I ordered my kit on 14 January and received an email order confirmation at 1015. An email at 1400 the same day informed me that my order had shipped via UPS and was scheduled to arrive on 16 January (which it did). Everything was just as described and a fantastic "how to" booklet was included. (My husband was nervous about trying cloth, but after reading the booklet, thinks that it'll be a piece of cake!)

I am extraordinarily pleased with the quality of the items that I ordered, as well as the amazing customer service from Green Mountain Diapers. I will continue to order from this company as much as I can and will suggest to anyone wishing to try cloth diapering to use Green Mountain Diapers!

Thank you for a wonderful experience!


Reply



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by April Smith Posted Wed January 23, 2008 @ 7:17 PM

I LOVE Green Mountain Diapers! I bought the cutest diaper cover from
them. Was very pleased with my purchase. I had a question about
something I noticed when my child wore cloth versus reuseable and a
woman answered my message within 24 hours. It was a very detailed,
informative, mother-to-mother response. They are the best!

Reply
by Sarah Mathieu Posted Wed January 23, 2008 @ 10:28 AM

Yay for another cloth-diapering mom! And yay for excellent customer
service. I have heard nothing but good things about Green Mountain
Diapers and recently placed an order there myself.

Reply
by Final Score: Boys-3, Girls-1 Posted Tue January 22, 2008 @ 2:26 PM

Thanks for sharing this! I also use cloth diapers and absolutely love
them. I might have to check them out since I will be replacing some of
my older diapers and boy prints (I just had my first girl).

Also, make sure to give them a good review on diaperpin.com. That way
other moms looking for recommendations will know about Green Mountain.


Best of luck with your new baby!!

Reply


by Pete Posted Tue January 22, 2008 @ 5:15 AM

I'm sure Green Mountain will appreciate the feedback. Several
important things here fell into place:

- the heads up on the website
- the email heads up
- the shipping heads up
- the "how to" instructional guide, which essentially addressed usage
issues

These are all unique (increasingly expected) dynamics of the "new"
marketing. Thanks for sharing the feedback.

- Pete, Founder, PlanetFeedback

Reply

by RedheadwGlasses Posted Mon January 21, 2008 @ 10:10 PM

What a great letter! And it's a good thing you are writing this
letter before the baby comes and your world gets turned upside down
(in a wonderful way). ;)

My stay-at-home-mom-friend runs a cloth diapering business out of her
home (it sounds like GMD is a lot like her operation). I won't be
tacky and share the website, but I know if she got a letter like the
one you wrote, it would make her day.

Congratulations to you on becoming a mom very, very soon!

Reply

by BellaSera Posted Mon January 21, 2008 @ 9:39 PM

Great letter, Anna. I'm also a first-time mom, and it's wonderful when
a company can make life just a tad bit easier.

Congratulations on your new arrival, and I hope all goes well for you.

Reply




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