Rehab my Customer Service Experience

Posted Sun June 24, 2012 10:25 am, by ralph s. written to Hardee's

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This morning at the Lugoff location it took 20 minutes to get the food, coffee out front was low old and cold, coffee supplies were all but out, employees were moving like sloths (suspected the lady was on drugs), when wife took coffee cup to counter it was another 7 minutes and then I lost it, lady wanted to know why I wanted a refund - by then our food was cold waiting on coffee, somebody tell Jennifer to fire this crew - gee whiz.

Rehabilitate employees or fire them.

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fire this crew by spunkyboy08 Posted Mon June 25, 2012 @ 8:40 AM Ralph S If you want the entire Hardees crew fired, you will have to contact their Corporate office. Corporate policy determines whether or not the entire crew will be fired. Reply You let your food get cold because you couldn't eat it without coffee? by Steve OH (IO) Posted Sun June 24, 2012 @ 3:35 PM Gee whiz. Your accusation of an employee being on drugs is a little over the top. Not everybody moves at the same pace. Besides, some drugs make people move faster. Would you be OK with that? Reply