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Stale candy........:(

Posted Thu May 31, 2012 2:00 pm, by Dennis T. written to Hershey Foods Corporation

Write a Letter to this Company


I purchased 6 rolls of "rolo" candies this morning on my way to work. I find that these brand of candy are best for me to snack on all day at work to help me stop smoking. I have been buying numerous rolls of rolo's for about a month now.
This morning's purchase really upset me deeply. I opened my first roll when I arrived at work and the candies were all white and I even tasted one and they taste very nasty to me. I eat them 5 days a week and know what they should taste like and was very, very furious. I had to toss out all 6 rolls I purchased. I called the gas station I bought them at and they informed me that I could not get a refund that I had to contact the maker of the candy.
I hope that you will either refund me my $6.90 that I pay EACH DAY of the work week (I'm seeking just one day refund for the bad candy) or send me coupons to purchase fresh ones. I appreciate your taking time to read my complaint. I also look forward to hearing from you about resolving the issue.

Dennis Tadeyeske
811 W. Grange Avenue #203
Milwaukee, WI. 53221

Refund money or replace candy


Reply



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by RedheadwGlasses Posted Sat June 2, 2012 @ 12:29 PM

Congrats on quitting and good luck!

Reply
by sarahsmile Posted Fri June 1, 2012 @ 12:49 PM

That is all.

Reply


BLASPHEMY!!!! by MA Bellamy Wed June 6, 2012 @ 10:20 AM


you should try the bacon chocolate bars - those are pretty good n/t :D by PepperElf Wed June 6, 2012 @ 10:25 AM


Malley's has by MA Bellamy Wed June 6, 2012 @ 1:29 PM


there's a grocery store chocolate-bacon bar too by Vosges: Mo's Bacon Bar by PepperElf Thu June 7, 2012 @ 9:37 AM


DROOOOL! by MA Bellamy Fri June 8, 2012 @ 1:31 PM
by tali Posted Fri June 1, 2012 @ 7:13 AM

I don't like chocolate that has bloomed either. However, I do not
understand why you would throw them out and then expect to get a
refund or replacement. The candy company would want the production
numbers of the rolls and the store would want the product back. Hope
you get some resolution. Maybe you should switch to lollipops. Cheaper
and longer lasting.

Reply


by PepperElf Posted Thu May 31, 2012 @ 5:28 PM

I'd also suggest considering something besides candy to aid in
breaking a smoking habit.


i mean do what you want but... sometimes replacing one addiction with
another doesn't really do you as much good as you think it does cos it
just means you trade one set of health issues for another.



Reply

Candy isn't addictive by Jared C. Fri June 1, 2012 @ 10:54 AM

Sugar Addiction by Back_n_TX Fri June 1, 2012 @ 11:11 AM

bah by Jared C. Fri June 1, 2012 @ 4:15 PM


It's not addictive BUT by RedheadwGlasses Sat June 2, 2012 @ 12:32 PM

I gave up... by tali Wed June 13, 2012 @ 7:52 PM


Look at Jack LaLanne - he's a sugar addict too by PepperElf Mon June 25, 2012 @ 1:22 PM

Candy all day....... by sarahsmile Fri June 1, 2012 @ 12:50 PM


oral addiction, plus yes candy addictions themselves exist too by PepperElf Fri June 1, 2012 @ 1:48 PM

by The Original Nethead Posted Thu May 31, 2012 @ 2:55 PM

I'd quit buying these at gas stations and get them somewhere with
better storage conditions. Bloom is caused by heat exposure, and
while it doesn't always affect taste heat and cold cycling certainly
could.

You can order a full box, 36 rolls, on line from Amazon or several
other providers. The Amazon price is $28 for the whole box, plus
shipping - call it $34 total. That has to beat whatever the gas
station charges. (and before anyone asks, they're not sold directly
by Amazon so no you can't get their free shipping.)


Reply


Good points by PlanetFeedback's Mr. Helpful Thu May 31, 2012 @ 3:38 PM


The bloom isn't a big deal - happens to chocolate all the time by The Original Nethead Thu May 31, 2012 @ 10:28 PM


ah so that's what it's called - i see that when i refreeze melted chocolate n/t by PepperElf Fri June 1, 2012 @ 7:18 AM




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