| Top 25 Letters |
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| Top 75 Companies |
The selection and placement of profiles on this page were determined automatically by a computer program.
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- Citibank N A
- Verizon Wireless (Cell Phones)
- Sprint Wireless
- Bank of America
- Walmart
- Cingular Wireless (now ATT Mobility)
- McDonald's
- Sears, Roebuck & Co.
- Dell Computer Corporation
- Best Buy
- Capital One Financial
- T-Mobile USA, Inc.
- Home Depot, Inc.
- Comcast Corporation
- Target
- American Express Credit Cards
- Chase Bank
- Tracfone Wireless, Inc
- PlanetFeedback
- Wal-Mart
- Burger King
- Circuit City
- Wendy's International, Inc.
- DirecTV, Inc.
- Dish Network (Echo Star)
- Apple Computer Inc
- Washington Mutual
- Verizon Local Telephone (and FIOS)
- Target Corporation
- Pizza Hut, Inc.
- Delta Air Lines
- Starbucks
- Walgreen's
- HSBC Bank USA
- United Airlines
- Applebee's International, Inc.
- American Airlines, Inc.
- Juniper Bank
- Verizon Internetworking (DSL)
- US Airways
- Taco Bell
- Amazon.com, Inc.
- Kentucky Fried Chicken
- Nextel Communications
- Subway (Sandwich Shops)
- Olive Garden
- Office Depot, Inc.
- Lowe's
- United Parcel Service
- Nordstrom, Inc. - Department Stores
- CVS
- Wells Fargo
- Kmart
- Time Warner Cable
- Blockbuster, Inc.
- Red Lobster
- Toys R Us
- Ford Motor Company
- Microsoft Corporation
- Discover Card
- Charter Communications
- EBay
- Pepsi-Cola
- Macys.com
- Hewlett-Packard Company
- JCPenney Company, Inc.
- Sears.com
- MBNA
- Vonage
- Chili's
- BellSouth Telecommunications
- Outback Steakhouse
- Victoria's Secret
- Nabisco, Inc.
- Maytag Corporation
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PlanetFeedback Assessment
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Here is a review of this company provided by PlanetFeedback.
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While Hewlett-Packard may be known for product innovation, the company's corporate development is a tale of reinvention. HP provides enterprise and consumer customers a full range of high-tech equipment, including personal computers, servers, storage devices, printers, and networking equipment. Its software portfolio includes operating systems, print management tools, and OpenView, a suite that encompasses application, business, network infrastructure, and product lifecycle management. HP also boasts an IT service organization that is among the world's largest.
This company does an excellent job of responding to feedback sent through PFB. |
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Sub Sectors
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Here is a list of popular letter topics for this company.
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» Assembly:
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0.86%
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» Customer Service:
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42.92%
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» External Components:
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1.29%
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» Features:
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2.58%
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» Internal Components:
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6.87%
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» Other:
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6.01%
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» Performance:
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9.44%
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» Price/Value:
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0.86%
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» Quality:
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10.3%
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» Reliability:
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8.58%
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» Serviceability:
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5.58%
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» Software:
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1.29%
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» Upgrade Capablilities:
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1.72%
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» Usability:
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1.72%
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Last 5 Letters
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Here is a list of last 5 letters for this company.
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failing to repair known defects |
by eric p. of winter haven , Florida written to Hewlett-Packard Company Posted Fri January 13, 2012 8:02 pm
3 replies, Last Updated: Thu January 19, 2012 10:27 am |
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defective graphics chips should be repaired free regardless of circumstances period if not buy differant brand.
repair at there cost
Read More
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New PC that doesn't work |
by Matthew J. of San Bernardino, California written to Hewlett-Packard Company Posted Mon August 1, 2011 12:42 pm
3 replies, Last Updated: Mon August 1, 2011 3:10 pm |
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In April 2011 I purchased a refurbished HP Pavilion P6653w PC from TigerDirect. Within days of set-up, problems arose: mouse and keyboard freezing up, shutting down on its own, etc. Called HP support and I was instructed to take apart the PC and try several things - nothing happened. HP then arranged to pickup the PC and repair it. I got it back pretty quickly, but due to my work schedule, I...
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Lousy 'repair' experience!!! |
by John C. B. of Rensselaer, New York written to Hewlett-Packard Company Posted Wed May 11, 2011 5:42 pm
1 replies, Last Updated: Thu May 12, 2011 10:12 am |
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My HP Laptop was sent in for repair. They kept it for 14 days as it needed a new main board. The HP 'tech' who changed the board was too LAZY to test the system. When I powered it on, it blue screened! Really? I booted to safe mode and tried again. It now boots to Windows, but overheats and shuts down in 5 minutes. My so-called case manager was off yesterday AND today and he is the only one who...
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Extremely Poor Technical Support |
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by Peter H. of Rancho Mirage, California written to Hewlett-Packard Company Posted Sun April 24, 2011 10:45 am |
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After having your Pavilion desktop computer and being happy with it for about 3 years I ran into an issue I needed help with so called and agreed to pay $60 for technical support. To say I'm disappointed with this service is an understatement. My case number should you really care is 8049512027. My problem was the inability to burn to a blu ray disk with the burner that came with the computer....
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Took 3 years,but finally got resolution on one laptop |
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by Sherlei L. of Sisters, Oregon written to Hewlett-Packard Company Posted Sat April 9, 2011 7:53 pm |
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thank you Robyn.... HP surprised me, today ( the day after I wrote the last letter) I
recieved a new replacement for my 15 inch.. It is amazing.. altough it
will not work with my HP printer.... The 17 inch they have discussed
repair again even though they have ever been able to repair, but the
replacement for my 15 inch is nicer than both laptops I had... Took 3
years and constant calling...
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SHARED LETTERS 
