what do i do with this computer!!??!!

Posted Thu November 13, 2008 1:51 am, by Kelly H. written to Hewlett-Packard Company

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I recently bought a laptop, hp pavilion dv9000. it has been one disappointment after another. the 64bit operating system is not compatible with lots of software. the sound cuts out all the time while listening to music or movies. it's very slow despite 4gb of ram and 2 ghz proccesor. i had a toshiba satellite before this had much lower #'s but the performance was much better. the gaming on this pavilion is atrocious! right now i'm trying to import pictures from my old computer via dvd data disc...it says it's going to take 30 days to transfer 1700 pics... and i can't use anything else on the computer without it freezing up. i'll have to find another solution to that. i'm very annoyed to say the least. we spent our hard earned money on this computer and have been so disappointed. i don't really know where to go from here...can't buy a new computer, feel very trapped by the poor product!!!

buy back this computer, and load all of my stuff on another computer. i can't afford to get another...i saved a long time to buy this one.

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Re: what do i do with this computer!!??!! by RowdyRetailer Posted Thu November 13, 2008 @ 9:33 AM Laptops are plagued with so many problems, why do people continue to buy them??? Good Day Reply Because by LadyMac Thu November 13, 2008 @ 11:03 AM Lots of reasons by SueNY Thu November 13, 2008 @ 11:37 AM Re: what do i do with this computer!!??!! by SueNY Posted Thu November 13, 2008 @ 5:21 AM I've had trouble with an HP Pavilion as well but as far as the 64bit OS, that's your fault as you made the choice to buy a system that's not commonly accepted by most software manufacturers yet. If your computer is slow despite 4GB RAM and 2GhZ processor, it's most likely clogged with malware and spyware. Again, your fault, not HP's. Do you have an updated antivirus program? Do you run AdAware regularly? Have you tried wiping the hard drive and restoring with the recovery disk? It might help a lot. Good luck getting them to buy back your computer-not gonna happen.They aren't responsible for buyer remorse.If you're still under warranty you may have options though. Call HP, their customer service is awesome. They aren't going to load your data on to another computer either. That's your responsibility. If you're out of warranty and drive reformat/restore doesn't help. I suggest selling it and buying another with the money you make. Good luck. Reply great computer by Veovis W. Mon November 17, 2008 @ 12:32 AM