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by Ben G. Posted Sun July 19, 2009 @ 1:50 AM
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that you agreed to abide by when you signed up for your credit card? Part of your right to choose which credit card you use, means you must take responsibility for it, which includes abiding by the terms of your agreement.
If you are unclear of what their policies are, ask them before you sign your life away.
Otherwise we throw personal responsibility out the window.
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The whole thing is that the money has to be posted as paid on the account before the end of the date on the date it is due. If you fail to do this then there will be penalties/late charges to pay.
However, I do agree that there should not be a $15 charge just because the rep is posting it manually.
If you called 10 days prior to it being due would they still charge you this $15?
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The charge
by MA Cunningham Sun July 19, 2009 @ 9:24 AM
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by franese Posted Thu July 16, 2009 @ 12:37 PM
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It's your responsibility to know how much time it takes for payments to post online. My card is through Bank of America and my due date varies (based on the days of the month). If I forget to go online by a certain time to pay my bill, I know that I have to call them and pay a fee....or I can go to another website and get the bill paid on time without a fee. But this was all my responsibility to find out ahead of time.
And yes, even if send a check by mail and it postmarked ahead of time....it does have to be received by the bank on time. You may feel this policy is illegal but it is not.
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I agree
by Donno Sat July 18, 2009 @ 1:55 PM
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by Donno Posted Wed July 15, 2009 @ 7:44 PM
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Schedule and pay your bills on time, and there are no fees. No drama, no arguments, and best of all no fees.
My credit card company allows me to go in 2 days or more before the payment is due to schedule a payment. But I schedule it weeks before that, to be paid ON the due date. Works like a charm every time.
Most all banks and many utilities offer the last minute bill pay for a fee - $10 or $15. I believe the rationale is you are taking a representative's time, and that person has to be paid. It makes sense anyway.
The representative's advice for sending a check is stock. The point is, plan to get the check there a few days before the due date to avoid a mail delay issue. Forget about jimmying the check's date and all going to court and all this other stuff. Just pay it ahead of time.
Lastly, my bank has all their online payment policies clearly stated. Seems HSBC should also.
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I understand your concerns. I paid my credit card bill the day before the due date but because it takes them 72 hours to process a payment. even though the payment was there prior to the due date. Since this is a gov credit card they don't charge a late fee but they contact the dept you work for saying your payment is late. I agree this is bull. Just because they are slow and not effective.
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by Nate! Posted Wed July 15, 2009 @ 4:48 PM
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Pay on time and avoid problems, it really is not that hard to do. Keep accurate records of all CC transactions, that way you know how much will be due on the due date. When you get paid, set that amount aside, or plan ahead based on your past trends.
If you cannot handle it, use cash.
"If you play with the snakes you will get bit"
Cutting it so close will result in you pushing the limit and likely getting hit with a fee.
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by MA Cunningham Posted Wed July 15, 2009 @ 1:45 PM
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It stands to reason that it takes a few days to get the payment to them.
Look at it this way, even if you get Direct Deposit from your employer to your bank, they still start processing anywhere from 3 to 7 business days before that.
Would YOU accept the "Well I postmarked it by your pay date!" excuse?
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Avoid the frustrations, and cancel your card, and start using cash.
If you play with the snakes, you will eventually get bit.
When you play with them, they own you, and you play by their rules.
Good Day
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