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Late Payment
Posted Wed June 11, 2008 2:06 pm, by James F. written to HSBC Bank USA
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I have an account with HSBC. I didn't receive a statement in Aug 2007. I then received a 30 day late on my CR. I called and explained the situation to which I was informed it would be removed. The removed all late fees, but not the CR 30 day late.
I have sent GW letters, but I keep getting the same answers. They can do nothing to remove the 30 day late from my CR.
All I am asking is to have a SINGLE 30 day late removed from Aug 2007.
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