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PFB Survey
1. You go to Mcdonalds and you found out that they forgot to give you your
fries for your value meal. What do you do?
A. Demand that they give you a coupon for three free meals because it
ruined your meal
B. Do nothing then write a complaint to Mcdonalds, later and demand
coupons.
C. Start cursing at the server and threaten ask to fight it out outdoor
D. Politely tell the server that he forgot the fries and thank him/her
when they give you your free fries.
2. You go to Subway only to find there is not any high chairs. Do you
A. Demand four free meals for your entire family
B. Take your food at home and watch a family movie while eating your subs,
after all this was a meal to spend time with your family so does it really
matter where you eat the meal.
C. Get the portibal high chair that you brought because there is no way
you are letting your 2 year old sit in one of those high chairs, even if
tbey paid you.
D. Simply say oh well, that's life and not worry about it.
3. You bought a CD player and find out that it did not work. Do you. It
is past 90 day return date and the person behind the counter says you can't
return it.
A. Do you start cursing and demand to speak to a manager.
B. Apologise, admit that you did not get to open the package until a few
days after the 90 day return policy.
C. Buy another one with the same bar code, then return the one that does
not work and say you bought the one that does not work on the later date.
D. Say oh well it was only $133.33, no big deal.
4. They credit card persons told you that you can't get a credit card from
them because you live to far away from them and will not be able to pay off
the credit card in time. You
A. Write a letter to the company and play the race card.
B. Tell them that you will mail them a cheque.
C. Don't botther with them, there are probably other companies that want
you to have a credit card.
D. Credit card, I am not eligable for a credit card because I have been
arrested and charged with a crime.
5. You went to the store and did not get what you wanted? Which btw was
something for $5 because you thought that the price was $5 when it was ten
dollars.
A. You look to make sure that you were correct and did not read the sign
wrong.
B. Walk off with the item without paying for it and check to make sure no
one is watching, after all if they are not going to be fair neither are
you.
C. Do B only "accidently: drop a $5 bill on the floor to pay for what you
think it is worth.
D. Start fighting to get your measleyn $5, who cares whether you were
right or wrong you want your $5 dammit.
6. You are at Mac's and the clerk asks you kindly to put the Root Beer
back. You misunderstood the price and did not want to pay 50 cents extra.
A. You tell him to put it back himself
B. You kindly put it back.
C. The clerk does not have to ask you to put it back, you are already half
way to putting it back.
D. You curse him behind his back, and demand that Mac's fire the "rude
clerk"
7. You go to a restaurant and find out that your steak is not cooked to
the way you want it.
A. You kindly tell the server that this is not what I wanted I wanted it
well done not blood rare.
B. Say nothing then complain that the steak made you sick, and complain.
C. Make a scene, after all how dare the cook make the steak this way when
you do not want it like that.
D. Demand to see the chef to yell at him, after all it is not the
waiter/waitress fault.
8.You got good service do you.
A. Recommend the place to your friends
B. Write a letter to let the manager know who helped you so they can be
acknowledged,
C. Nothing, but as soon as something goes wrong complain, even though it
is minor.
D. Just do nothing, however go back to the store.
9. You are caught shopplifting do you.
A. Make up a lie and say the security guard sexually assaluted you for
revenge
B. Apologise and learn from your mistake, don't do it again.
C. Find another store to shoplift from, after all Kmart knows what you are
up to, why not try Zellers, its across the street from Target.
D. Make a big deal about it and say you only got caught because you are a
particular race, and say that they would not have suspected you in the
first place otherwise.
E. Be more careful the next time you shoplift from there and ignore their
banning you from the shop, and if anyone asks pretend you have an identical
twin.
10.You go to a store on Sunday only to find out it is closed early.
A. Do you complain that this is the only time that you can shop there, and
say that the workers do not deserve to spend time with their family, but
let somoene take time from your family and they are going to get it.
B. Go back when it is open and keep in mind the timings so that you are
aware of their hours.
C. Break in the store and leave the money for the items you wanted.
D. Ask nicely why they are not opening the store late and see if they can
extend their hours, if not oh well they have families as well, you will
just have to make time from your busy schedule to get what you want.
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