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shi

Maybe someday the companies will wakeup, and maybe decide to treat the customer alot different than they do now.Without customers, those companies will be out of business.


My Companies

I've written letters to the following companies.
é   Chase.com
é   Chase.com/Marriott
é   realtytrac,Inc.
é   Chase Credt.com
é   www.walmart.com/ Cloverdale Branch
é   verizon.net
é   spirit.com
é   Hewlett Packard
é   russel.sotherland@cna.com
é   gencorp


My Shared Letters

é   Bad Business Practices (Posted 11/6/09)
é   Overcharging, And Not Adding The Refund Credits In The Right Statements (Posted 8/19/09)
é   Your Bank Got Paid Twice (Posted 8/16/09)
é   Chase Committed Fraud At My Expense (Posted 8/16/09)
é   With Holding Points That You Promised (Posted 7/21/09)
é   NOT SURE IF THE ITEM BELONG TO THE STORE (Posted 7/12/09)
é   Tech Support Help Outgoing email Issues (Posted 5/29/09)
é   Not A Good computer/ With Many Problems (Posted 2/10/09)
é   DENYING MY CLAIM WILL END UP COSTING YOUR COMPANY ALOT MORE MONEY< (Posted 11/9/08)
é   BAD COMUNICATIONS (Posted 11/1/08)


My Comments

é   Re: Bought A Hewett Packet Computer That Has Counterfeit Sotware (Posted 11/22/08)
é   Re: Bought A Hewett Packet Computer That Has Counterfeit Sotware (Posted 8/14/08)
é   Re: United Airlines strands Mother & 3 babies on Christmas Day! (Posted 12/28/06)
é   Re: Poor People communications/Half Baked Computer Repair (Posted 4/13/06)
é   Re: For Ebay, It's All About Gettin Paid (Posted 3/14/06)


My Special Interests

é   Talking to the "media" about your experiences with key products
é   Being a member of the PlanetFeedback "Advisors Club
é   Submitting video or audio testimonials to the site about products you care about
é   Moderating or actively participating in PlanetFeedback discussion forums
é   Periodically responding to customer satisfaction surveys about brands, products, or services
é   Authoring a dedicated blog or "column" on PlanetFeedback dedicated to a certain issue
é   Rating, reviewing, or critiquing company "contact us" forums on their websites
é   Serving as a PlanetFeedback "mystery shopper" and periodically run spot checks on customer servic
é   Making myself available to companies for online or offline focus groups to help them improve products or customer service
é   Yes when companies offer an extendent warrantee on a product without telling the customer that it might be a one time use. That is wrrong the way many companies treat many customers.





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