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ilovethebrowns



My Companies

I've written letters to the following companies.
é   Lowe's
é   Rooms To Go
é   Office Depot, Inc.
é   Nokia Mobile Phones
é   Suncom Mid-Atlantic


My Shared Letters

é   Carpeting Fiasco At Lowe's (Posted 3/20/07)
é   Sofa springs not fixed properly, sofa damaged at repair facility (Posted 3/5/07)
é   Order Receipt Problems, Merchandise missing from orders (Posted 12/14/06)
é   Problem with Nokia 3120 phone that is only 2 weeks old (Posted 6/7/06)
é   Telephone Problem (Posted 5/10/06)


My Comments

é   Re: Not enough help. (Posted 12/15/06)
é   Re: Office Max rude employees need to take lessons from Best Buy employees (Posted 12/15/06)
é   Re: POOR CUSTOMER SERVICE (Posted 12/14/06)
é   Re: PlanetFeedback's BrainChain (sm): What Brands Don't You Trust? (Posted 10/3/06)


My Special Interests

é   Talking to the "media" about your experiences with key products
é   Being a member of the PlanetFeedback "Advisors Club
é   Moderating or actively participating in PlanetFeedback discussion forums
é   Periodically responding to customer satisfaction surveys about brands, products, or services
é   Authoring a dedicated blog or "column" on PlanetFeedback dedicated to a certain issue
é   Rating, reviewing, or critiquing company "contact us" forums on their websites
é   Serving as a PlanetFeedback "mystery shopper" and periodically run spot checks on customer servic
é   Making myself available to companies for online or offline focus groups to help them improve products or customer service





My Blogger

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