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Steelkitten

I am a inpector for the USDA and knows what Customer service is all about. Working for the USDA we provide a customer service everyday.


My Companies

I've written letters to the following companies.
é   AirTran Airways
é   Choice Hotels International
é   Showland Cinemas 5
é   Bank of America
é   1-800-Flowers.com
é   Skybus Airlines
é   StubHub
é   Sprint Wireless
é   Ltd Commodities, Inc
é   The Lakeside Collection


My Shared Letters

é   deceptive information about getting 2 round trip tickets on airtran and not knowing how LIMITED these tickets would be until AF (Posted 1/26/12)
é   Reservations not honored. (Posted 6/14/10)
é   Reservations booked on line, that were not honored at the Oakbrook Terrace, IL, US. (Posted 6/14/10)
é   COLD THEATER (Posted 12/12/09)
é   Check issued by BOA but not able to cash it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! (Posted 7/22/09)
é   CHECK THAT IS FROM BANK OF AMERICA, AND NOT ABLE TO CASH IT. (Posted 7/14/09)
é   FRAUD, BEWARE of ORDERING FLOWERS FROM 1-800-FLOWERS.com (Posted 5/10/08)
é   Flight 270 from Columbus, OH to Bellingham WA on Dec 22, 2007 (Posted 12/22/07)
é   Colts vs Chiefs Nov 18th home game (Posted 10/21/07)
é   SPRINT IS RIPPING OFF PEOPLE IF YOU DON'T WATCH YOUR MONTHLY BILL (Posted 10/7/07)


My Comments

é   Re: Treated like a criminal at Bed, Bath & Beyond (Posted 12/12/09)
é   Re: Credit Card Rate Hike!!! (Posted 7/22/09)
é   Carnival CANNOT ACCOMMODATE BABIES (Posted 7/15/09)
é   CHECK THAT IS FROM BANK OF AMERICA, AND NOT ABLE TO CASH IT. BEWARE (Posted 7/15/09)
é   Re: Credit Card Issue (Posted 7/15/09)
é   Snackwells Creme Cookies Made Me Dizzy (Posted 7/21/07)
é   Re: Food Lion Brand Apple Juice is from China (Posted 7/21/07)
é   Re: food Lion Brand Apple Juice is from China (Posted 7/21/07)
é   Re: Proflower.com, the ripoff (Posted 5/27/06)


My Special Interests

é   Talking to the "media" about your experiences with key products
é   Periodically responding to customer satisfaction surveys about brands, products, or services
é   Serving as a PlanetFeedback "mystery shopper" and periodically run spot checks on customer servic
é   Making myself available to companies for online or offline focus groups to help them improve products or customer service
é   I work for the USDA grading processed product fruit and vegetables, so I feel I have a expertise in what canned fruit and vegetable to buy and not to buy. And on customer service also.





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