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Susan P.



My Companies

I've written letters to the following companies.
é   EBay
é   Charter Communications
é   American Honda Motor Company
é   Honda of Covington
é   Hampton Inn & Suites
é   Netscape Internet Service
é   ReStockIt.com


My Shared Letters

é   very poor customer service (Posted 5/6/10)
é   after the sale commitment (Posted 8/31/09)
é   unsafe conditions (Posted 5/17/09)
é   Refuse to honor advertised price (Posted 6/8/06)


My Comments

é   Re: unsafe conditions (Posted 5/21/09)


My Special Interests

é   Periodically responding to customer satisfaction surveys about brands, products, or services
é   Serving as a PlanetFeedback "mystery shopper" and periodically run spot checks on customer servic
é   Worked in banking and customer service for 20 years.





My Blogger

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