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My Companies

I've written letters to the following companies.

é	Old Navy
é	Cingular Wireless (now ATT Mobility)
é	United Parcel Service
é	Costco Companies, Inc.
é	Mags for Less

My Shared Letters

é	Old Navy Dog Toys (Posted 5/30/11)
é	Text Messaging and Other Problems for former AT&T Customers (Posted 5/3/07)
é	This is not organic, Costco! (Posted 8/4/06)
é	Magazine Renewals Not Received (Posted 7/13/06)

My Comments

é	Re: Worried by US Airways Disorganization and Lack of Communication (Posted 5/19/07)
é	Re: Regarding the Members of Planet Feedback (Posted 5/14/07)
é	Re: This is not organic, Costco! (Posted 5/7/07)
é	Re: United Airlines' Stewardesses Need Training in Customer Service (Posted 5/3/07)
é	Re: Magazine Renewals Not Received (Posted 5/3/07)
é	Re: Merry Christmas! Just not for us Wal-Mart shoppers... (Posted 12/29/06)
é	Re: Why kick people off planes with seats? (Posted 7/13/06)

My Special Interests

é	Talking to the "media" about your experiences with key products
é	Periodically responding to customer satisfaction surveys about brands, products, or services
é	Rating, reviewing, or critiquing company "contact us" forums on their websites
é	Serving as a PlanetFeedback "mystery shopper" and periodically run spot checks on customer servic
é	Making myself available to companies for online or offline focus groups to help them improve products or customer service
é	shopping

My Blogger

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