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tater30

what you'd get if kathy griffin and larry the cable guy had a love child.


My Companies

I've written letters to the following companies.
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My Shared Letters

é   tater30 (Posted 12/27/06)


My Comments

é   Re: Sexy Cookie Commercial (Posted 7/31/08)
é   I hate ProTax!!! (Posted 5/1/08)
é   Re: Shocked By Treatment from Kirby Vacuum (Posted 4/30/08)
é   Gino.. (Posted 4/27/08)
é   Re: Petco Should Cater to Every Animal (Posted 4/24/08)
é   Then perhaps.. (Posted 3/6/08)
é   Re: Home Depot Refused to Ship My Order to Hawaii (Posted 3/5/08)
é   Re: WHAT AM I INVISIBLE CUSTOMERS DON'T COUNT BECAUSE THEY ARE NOT EMPLOYEES (Posted 1/30/08)
é   They just (Posted 1/30/08)
é   When you (Posted 1/30/08)
View All Comments


My Special Interests

é   Moderating or actively participating in PlanetFeedback discussion forums
é   Serving as a PlanetFeedback "mystery shopper" and periodically run spot checks on customer servic
é   Making myself available to companies for online or offline focus groups to help them improve products or customer service





My Blogger


by tater30 Posted Thu May 1, 2008 @ 1:01 PM

I hate math. I hate doing my taxes, even though I probably have the
simplest taxes in the world to do, I'd rather pay someone else to do them
rather then do them myself. So I took them to proTax this year like I have
done for the past 6 or 7 years with no problem. I always get a refund back
so I do them as soon as I get my W-2's. This year I did them toward the
last week in Feb.

So I got my money back and ended up having to use it as a
down payment on a new car (A Kia Spectra if anyone cares).One night in
April I get home from work and there's a message from "mitsy" at protax
saying I need to call them immediatly because it's 'urgent". Now, I don't
know about anyone else, but when I get a message from my tax preparer
saying it's 'urgent" that i call them "immediately". I fucking get on the
phone ASAP.

I talked to Mitsy and she explains that they have done an
internal audit and the girl who did my taxes entered my Capital Gains in
incorrectly and that I now owe money. I ask how much
and she tells me "$400 Federal and only $92 state". Now not once has an
apology been offered. She tells me that I have to come in and refile. I ask
her if I have to pay all this at once and she tells me "no" that I can set
up a payment plan with the IRS".

So I go in on 4-15 (yes the last day, I'm a
procrastinator) I talk to Mitsy 9yes the same one I talked to one the
phone) who tells me that they don't have my paperwork because... wait for
it...

they never heard from me after they left the original message on my phone.


....

I said "No mitsy ( and I felt so dumb calling an elderly woman Mitsy... )
remember I actually called you back an I talked to YOU. We had a long
conversation". So I started going over the bullet points of the
conversation and she's steady denying it. So okay whatever, I asked her how
do we fix the situation now? She explains what to do and I ask he about the
payment plan and she explains that I wouldn't set the payment plan up with
them. No shit.. So I went home and filled out everything and dropped them
off at the post office.

Today I get a letter from the IRS stating that I only owe
HALF the amount that protax said I did.Grrr. Next year I'll go to H&R Block
where they offer a guarantee.

It just bugs me that they never acted like they were sorry.




Reply

by tater30 Posted Tue January 30, 2007 @ 10:30 AM

I think I need to change my perfume.

Yesterday I'm putting up some blender displays when a guy comes up to me.
He's smiling and seems friendly and I smile and he says

Customer: Are we mixing drinks over here?

Me: hahaha Not quite.

Customer: I bet you wish you could though.

Me: Ahh sometimes.

Customer: Yeah and you could serve drinks and stuff to customers too.

Me: haha yeah.

Okay, now keep in mind that this guy has been smiling and stuff this whole
time and I'm kinda laughing and playing along..

Customer: Yeah you could serve drinks to the customers to calm them down
when they've been WAITING 30 MINUTES FOR SOME HELP.

oh snap..

turns out he was being helped and he needed a pallet of tile out of
topstock the flooring guy had left to get the machine, this guy thought he
was taking too long.


Last week I had a customer ask me if I was gonna let him "smack that ass".
This was someone who is a somewhat "regular" but I don't know him. I told
him that he was very close to knowing Jesus on a whole new level.


Damn Shania......I think it's time for something new..


Reply

by tater30 Posted Tue January 30, 2007 @ 10:23 AM

I think I need to change my perfume.

Yesterday I'm putting up some blender displays when a guy comes up to me.
He's smiling and seems friendly and I smile and he says

Customer: Are we mixing drinks over here?

Me: hahaha Not quite.

Customer: I bet you wish you could though.

Me: Ahh sometimes.

Customer: Yeah and you could serve drinks and stuff to customers too.

Me: haha yeah.

Okay, now keep in mind that this guy has been smiling and stuff this whole
time and I'm kinda laughing and playing along..

Customer: Yeah you could serve drinks to the customers to calm them down
when they've been WAITING 30 MINUTES FOR SOME HELP.


Reply


ack! double incomplete post! n/t by tater30 Tue January 30, 2007 @ 10:31 AM


by tater30 Posted Sun January 28, 2007 @ 2:13 PM

Something else I hate,

Why do people have to have thier little family reunions in front of my
Appliance desk? Or worse, in front of my Whirlpool Duet washer and dryer
that I'm trying to show a PAYING customer. What I really hate is when
you're trying to talk to someone about an appliance and someone that they
know shows up and they just start talking and you're left standing there
like an idiot. It's times like that I wish I had a Taser...*dreaming*

Reply


Tater wants a tazer! DUCK!!! lol by >Leanne< Sun January 28, 2007 @ 5:59 PM

by tater30 Posted Sun January 28, 2007 @ 2:08 PM

Okay so I'm at work the other day and this woman comes in with a temporary
Lowes card. She wants to buy a Maytag Gas range for $358 and have us
deliver it for her. I start putting it in the computer and she askes me if
I need her card info and I tell her no because I'm going to put her
delivery info in the computer here and then she'll pay for everything up
front at Customer Service. She looks at me and says(and I qoute) "I told
you I'm not paying for it!, I'm putting it on my Lowes card!"

alllrighty then... smile and nod, just smile and nod..

So I'm putting in her address and she sees the $65 delivery fee and just
freaks. She proceeds to tell me that she was told that she would not be
charged a delivery fee if she used her Lowes card. I check the price of the
range and I tell her that the appliance has to be $397 and above to qualify
for free delivery through a mail in rebate and since her range is $358, it
doesnt qualify. She then looks at me like I'm a piece of crap on her shoe
and said "You people need to get your stories straight"

Had she not said that, I would have taken the delivery fee off. But the
look she gave me and the whole "you people" remark pissed me off.

She told me that the "girl up front" told her that anything over $299 got
her free delivery. I explained to her that no ma'am the $299 gets you 12
months no interest or payments. $397 gets you free delivery though mail in
rebate whether you use your Lowes card or not. So she canceled her order
because she wasn't willing to pay the delivery fee.

That delivery fee includes delivery, hook-up, and haul-away, whether it's
one appliance or five.

except for gas though, but she was having someone esle hook it up anyway..

Reply

by tater30 Posted Thu January 11, 2007 @ 3:45 PM

1. Getting a "kitty hug" from my cat. She sits on my lap and will lay her
head against my arm and look up at me.

2.Squishing my toes in mud. *lol*

3. Taking my neice to the beach.

4. My birth control pills *lol*

5. Taking pictures.

6. My parents & brother.

Reply


This list has more than the hate list but it is more compact! lol nt by >Leanne< Wed January 24, 2007 @ 4:07 PM


I guess I just love to bitch *lol* n/t by tater30 Sun January 28, 2007 @ 1:54 PM


by tater30 Posted Thu January 11, 2007 @ 3:38 PM

1. The People who have to walk side by side down a sidewalk, or a grocery
aisle or at the mall. There's always at least three of them and they are
never, ever in a hurry. You, however, are late for whatever with whomever
and no matter how hard you try to get around these oblivious tarts (because
it's ALWAYs women) they manage to get in your way. If you move to the left,
they move to the left. If you move to the right, they move to the right,
it's like a dance. A horrid, horrid dance. This continues until a passing
spot opens up and you quickly speed past them. As you walk away They look
at your fast disappearing back and mutter to themselves "bitch".

2. I hate that "bluetooth" thing. You know the thing that people have
hanging in their ear for their cell phone? I dont know why though, maybe
because it reminds me of a big ole tick. Just a big ole fat dog tick
hanging off of somebody's ear. Kinda gross.

3. I hate people that park next to me in an otherwise totally empty parking
lot. OOOOHHHHH!!! that bugs the HELL out of me. Why do people do that?!?!
It's like you go to an empty parking lot and your getting your purse and
getting ready to get out of your car and all of a sudden some jerk has to
park not only next to you, but so close that you can't even open your door
all the way. I mean really people.

Reply


I'm with ya on all three. by Blue Fox of Shemya Fri February 2, 2007 @ 6:24 PM

by tater30 Posted Wed December 27, 2006 @ 12:09 PM

"The phrase 'The Customer is Always Right' is the single worst philosophy
that has ever been adopted by American culture. It gave an entire
generation of people the green light to be as impolite, unreasonable, and
demanding as their little hearts desired because they were always going to
be considered right. It destroyed the entire concept of courtesy and
rendered manners obsolete. People began to treat their peers in the service
industry like incompetent morons, lacking in feelings or human dignity, who
deserved to be browbeaten and abused for no other reason than they had the
audacity to run out of a particular brand of coffee. Furthermore, instead
of suffering negative repercussions for their appallingly disrespectful
behavior, they are awarded with free coupons and plenty of ass kissing. In
reality, they should be shunned and humiliated for behaving like such self
absorbed little children."


Reply


I agree by RedheadWGlasses Wed December 27, 2006 @ 10:38 PM


If I had houseguests by Tina N Wed December 27, 2006 @ 11:00 PM


Nasty, nasty by tater30 Sat December 30, 2006 @ 4:36 PM


btw by tater30 Sat December 30, 2006 @ 4:37 PM


Love the avatar! by Tina N Tue January 2, 2007 @ 9:52 AM


Thank you by tater30 Wed January 3, 2007 @ 7:22 AM






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