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Walt



My Companies

I've written letters to the following companies.
é   Caremark Rx, Inc.
é   Verizon Wireless (Cell Phones)


My Shared Letters

é   Customer service and automation screw up (Posted 2/13/08)
é   Very Unhappy with overage response (Posted 8/21/06)


My Comments

é   Re: The CDC is wrong....would you want my blood? (Posted 8/21/06)


My Special Interests

é   Talking to the "media" about your experiences with key products
é   Being a member of the PlanetFeedback "Advisors Club
é   Periodically responding to customer satisfaction surveys about brands, products, or services
é   Serving as a PlanetFeedback "mystery shopper" and periodically run spot checks on customer servic





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