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Horsetuna
My Website



My Companies

I've written letters to the following companies.
é   Rogers AT&T
é   Bank of Montreal
é   PlanetFeedback
é   Safeway Inc. Canada
é   Always
é   Lipton


My Shared Letters

é   Infuriatingly Frustrating Service and LIES (Posted 10/31/10)
é   Slow, shoddy webpage and a maze of a phone service. (Posted 10/25/10)
é   Fish Stick Resealable Bag Problem (Posted 7/31/08)
é   A slight problem with PFB's letters (Posted 9/17/07)
é   Ongoing frustrations with account management (Posted 9/16/07)
é   Safeway Gas Coupons Not Useable by All (Posted 3/4/07)
é   Juice selection suggestions. (Posted 2/24/07)
é   No Happy Period for me, alas! (Posted 2/19/07)
é   Lipton's Sidekicks are Delicious, but... (Posted 11/20/06)


My Comments

é   Re: You need help in customer service & the English language! (Posted 5/10/13)
é   He isnt blaming the cashiers... (Posted 5/10/13)
é   Re: Verizon Wireless Charge Off will be sharing my horrible experience with my 10,000 fellow collegues! (Posted 5/10/13)
é   THey did (Posted 4/21/13)
é   Re: Pricing errors and lack of empowerment (Posted 4/21/13)
é   Re: Capital One Banking Charges (Posted 3/24/13)
é   Re: Open on Christmas Day (Posted 3/24/13)
é   Re: Is this legal? (Posted 3/30/12)
é   Re: I got carded! =) (Posted 3/17/12)
é   ETA: Post dated (Posted 12/23/11)
View All Comments


My Special Interests

é   Talking to the "media" about your experiences with key products
é   Being a member of the PlanetFeedback "Advisors Club
é   Submitting video or audio testimonials to the site about products you care about
é   Moderating or actively participating in PlanetFeedback discussion forums
é   Periodically responding to customer satisfaction surveys about brands, products, or services
é   Serving as a PlanetFeedback "mystery shopper" and periodically run spot checks on customer servic





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