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I've worked in customer service for a long, long time. I am almost done with my degree, so hopefully, I can get off the front lines of customer service. I am very opinionated, but I can be reasoned with and I have no problem admitting I am wrong - if I am, indeed, wrong. |
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I've written letters to the following companies.
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Planetfeedback
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US Buying Group
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Periodically responding to customer satisfaction surveys about brands, products, or services
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Authoring a dedicated blog or "column" on PlanetFeedback dedicated to a certain issue
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Rating, reviewing, or critiquing company "contact us" forums on their websites
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Serving as a PlanetFeedback "mystery shopper" and periodically run spot checks on customer servic
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Making myself available to companies for online or offline focus groups to help them improve products or customer service
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I have ten years customer service experience through various restaurants. I am currently employed as a lead fleet dispatcher for a company that provides emergency roadside assistance.
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SHARED LETTERS 
