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paperwings

"Working is the curse of the drinking classes."


My Companies

I've written letters to the following companies.
é   Iwin.com, Help Desk
é   The Limited, Inc.
é   Payless Shoe Source Inc
é   Marshalls
é   Pogo.com
é   Einstein Bros. Bagels
é   Souper Salad Inc
é   Sprint Wireless


My Shared Letters

é   Iwin.com puts slow customer service on a new level. (Posted 8/28/07)
é   Stock the Shoes from the Commercials! (Posted 7/3/07)
é   paperwings (Posted 6/23/07)
é   Yummy Stuff! (Posted 6/23/07)
é   Great Place to Eat! (Posted 6/23/07)
é   Poor Billing Policies- Even Worse Customer Service. (Posted 6/22/07)


My Comments

é   Re: My Experience with Clean & Clear Products (Posted 8/28/07)
é   Re: Termination fees (Posted 8/2/07)
é   I totally sympathize! (Posted 8/2/07)
é   Re: ACUPUNCTURE is a SHAM. OUTLAW it. (Posted 8/2/07)
é   you are correct (Posted 7/31/07)
é   Sprint actually came through! For now, anyway. (Posted 7/31/07)
é   yes (Posted 7/31/07)
é   Flintstone vitamins... (Posted 7/31/07)
é   stupid commercial (Posted 7/31/07)
é   welllll (Posted 7/31/07)
View All Comments


My Special Interests

é   Talking to the "media" about your experiences with key products





My Blogger


by paperwings Posted Tue July 31, 2007 @ 3:24 PM

I almost fell over when I finally got my account in order with Sprint. I
am pleased to share that Sprint finally took some responsibility for their
shoddy customer service and credited my account for all the mystery
charges. When they realized they couldn't explain them, it seems they have
no choice but to admit defeat and do the right thing. I am not going to
get too excited, though. I won't be the least bit surprised if these
charges magically reappear in a couple of weeks. :P

Reply


Good for you! by - Leanne- Sun August 12, 2007 @ 11:33 AM

by paperwings Posted Fri July 27, 2007 @ 7:02 PM

Wah wah wah! I am entitled to what the coupon says because all people
should be perfect, including K-Mart and shouldn't be allowed to make errors
ever!

THEY MADE A RETRACTION.

I don't care what Duracell and P&G said. They aren't giving people
Duracell or P&G gift cards. K-Mart is the one who loses. When the terms
of the coupon are changed, why throw a fit? Accept it and move on.

Reply

by paperwings Posted Thu July 19, 2007 @ 12:17 PM

As a former fastfood worker, I must say, nothing is more irritating than
someone who pulls up to the drive through window and orders 3,000
hamburgers, (especially when each one has specific requirements). While I
can sympathize with wrong orders at drive through windows, I can't
sympathize with someone who orders extremely large orders, doesn't check it
before leaving, and THEN state that the people who work there don't deserve
to make a minimum wage they can halfway survive on. Life is pretty short
to be such a fucking snob.

Reply


by paperwings Posted Thu July 19, 2007 @ 12:41 AM

I finally received a response to my letter. It basically said a whole lot
of nothing. It told me that they were not able to locate my account in
their files. I find that very curious considering they were given my phone
number/account number, name, and address with the letter. These people are
aggravating me so much. I had another marathon phone call to customer
service today for reasons related to my bill (again), not my letter. I
guess I will write yet another letter via Planet Feedback, but I will
include my info IN the letter so they can't deny having it.

Reply

by paperwings Posted Tue July 17, 2007 @ 6:28 PM

Why on Earth is someone writing a threatening letter to a former employer
via Planet Feedback? On top of that, why is he/she sharing it? On top of
that, why would someone be so sore about losing a job at a place which
abuses the mentally ill? Furthermore- why didn't the OP QUIT?!

Reply


Scary isn't it? by - Leanne- Wed July 18, 2007 @ 2:40 PM


yes by paperwings Thu July 19, 2007 @ 12:37 AM

by paperwings Posted Tue July 3, 2007 @ 4:54 PM

Planet Feedback needs to come up with a way to let you preview your
comments before posting them! I didn't know I couldn't make a little man
out of characters on my keyboard. It had a functional purpose, believe it
or not!

Reply


A little man? LOL by - Leanne- Tue July 3, 2007 @ 8:24 PM


wellll by paperwings Wed July 4, 2007 @ 12:56 PM


Ok by - Leanne- Thu July 5, 2007 @ 12:34 AM


by paperwings Posted Sun June 24, 2007 @ 6:32 PM

Some of these letter-writers really do need a swift kick in the head. Some
of the silliest complaints I have ever seen. So far, my favorite is the
woman who wrote to Friendly's because they wouldn't serve her breakfast at
12:15 p.m. Then she just has to throw in that it was because she was at
church. Totally irrelevant and self-righteous!

Reply


You've only scratched the surface by Venice Wed June 27, 2007 @ 5:18 PM


They're all gonna laugh at youuuuu by paperwings Thu June 28, 2007 @ 2:14 AM


It's brilliant! by Venice Fri June 29, 2007 @ 12:29 AM

Told ya! by TwinkleToes Sat June 30, 2007 @ 9:17 PM

by paperwings Posted Sat June 23, 2007 @ 3:46 AM

Reading through many of the letters, I keep seeing the same complaint, "He
(or she) didn't even smile at me."

I have never been a smiley person. You can still be friendly without
smiling. Why does everyone want everyone else to be so smiley all the
time? I know what it's like to be at work and feel tired and wanting to be
doing other things... as long as you aren't rude. Is not smiling equal to
being rude?

Reply
by TwinkleToes Posted Sat June 23, 2007 @ 8:37 AM

It may have more to do with the attitude accompanying the lack of smile. I
don't mind someone not smiling but they also don't need to behave as if
they are inconvenienced by me. Ya know?

Regarding your comment below, so long as the letter is well written and
reasonable you have no reason to worry. I read your letters and you seem
as if you would be just fine. :)

Welcome to PFB.

Reply


thank you by paperwings Sun June 24, 2007 @ 5:07 PM

by paperwings Posted Sat June 23, 2007 @ 3:14 AM

I have noticed on this website that people are really rude to each other...
I shudder to think what kinds of comments I will get. I guess I will find
out. The one I have received was supportive- so far so good.

Reply






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