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My Companies

I've written letters to the following companies.
é   Pactiv Corporation
é   Susquehanna Bancshares, Inc.
é   Household Bank
é   Verizon Wireless (Cell Phones)


My Shared Letters

é   Product Quality Inquiry (Posted 9/7/07)
é   Why do I have no recourse? (Posted 9/5/07)
é   Complaint About Service, Product Quality, and Billing (Posted 8/16/07)


My Comments

é   Possibly, but... (Posted 8/25/07)
é   Not so sure... (Posted 8/23/07)
é   Re: Walgreens Refused to Fill My Prescription (Posted 8/16/07)


My Special Interests

é   Talking to the "media" about your experiences with key products
é   Being a member of the PlanetFeedback "Advisors Club
é   Submitting video or audio testimonials to the site about products you care about
é   Moderating or actively participating in PlanetFeedback discussion forums
é   Periodically responding to customer satisfaction surveys about brands, products, or services
é   Authoring a dedicated blog or "column" on PlanetFeedback dedicated to a certain issue
é   Rating, reviewing, or critiquing company "contact us" forums on their websites
é   Serving as a PlanetFeedback "mystery shopper" and periodically run spot checks on customer servic
é   Making myself available to companies for online or offline focus groups to help them improve products or customer service





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