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Wally24

I think the retail business is going down hill at an alarming rate. Customer service is a thing of the past. Chain eating establishments have all but destroyed the privatly owned family restaurants. Cell phones have become a way of life and I feel that they have destoyed face to face communication.


My Companies

I've written letters to the following companies.
é   Bath and Body


My Shared Letters

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My Comments

é   You Are Correct (Posted 2/6/08)
é   How cute (Posted 2/5/08)
é   Same Here. (Posted 2/3/08)
é   Re: My Little Pony Live is a Smashing Success! (Posted 2/3/08)
é   Not around here (Posted 2/3/08)
é   Re: Lesson in Customer Satisfaction (Posted 2/2/08)
é   Finish Line (Posted 2/2/08)
é   Re: Scheduling and Supply Problems at Dunkin Donuts (Posted 2/2/08)
é   Re: Wrong order- manager never followed up (Posted 2/2/08)
é   Best Buy (Posted 2/2/08)
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My Special Interests

é   Talking to the "media" about your experiences with key products
é   Being a member of the PlanetFeedback "Advisors Club
é   Moderating or actively participating in PlanetFeedback discussion forums
é   Periodically responding to customer satisfaction surveys about brands, products, or services
é   Rating, reviewing, or critiquing company "contact us" forums on their websites
é   Serving as a PlanetFeedback "mystery shopper" and periodically run spot checks on customer servic
é   Making myself available to companies for online or offline focus groups to help them improve products or customer service





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