HOME SHARED LETTERS RATINGS MY PLANET COMMUNITIES MISSION SIGN UP!
Public Profile

Join and browse our exclusive open discussion forums and talk about whatever you like.







SuzieCat

~~~~Do not meddle in the affairs of dragons, for you are crunchy and good with ketchup.~~~


My Companies

I've written letters to the following companies.
é   Iams for Cats
é   Pizza Hut, Inc.
é   T-Mobile USA, Inc.
é   Time Warner Cable
é   Oreck Corporation
é   Chase Bank
é   Bridgestone/Firestone, Inc.
é   Kraft Foods, Inc.
é   Papa John's Pizza
é   pogo.com


My Shared Letters

é   Time Warner needs to educate their employees (Posted 10/1/08)
é   Tide Me Over is great! (Posted 9/28/08)
é   Inappropriate advertising by Oreck (Posted 9/2/08)
é   Chase/BP is unorganized (Posted 8/18/08)
é   Why Firestone has earned my ongoing business (Posted 8/9/08)
é   Where's the Beef in South Beach? (Posted 7/9/08)
é   17 minutes (Posted 5/16/08)
é   SuzieCat (Posted 3/15/08)
é   Uneffective scrub from Olay (Posted 3/10/08)
é   Thrilled Beyond Words with Waitress at Ruby Tuesday (Posted 3/6/08)


My Comments

é   Re: Bad Experience (Posted 2/14/09)
é   Re: Sucks!! (Posted 2/14/09)
é   great advise (Posted 2/14/09)
é   law (Posted 2/14/09)
é   law on breastfeeders side (Posted 2/14/09)
é   good grief (Posted 2/14/09)
é   how sad (Posted 2/14/09)
é   how (Posted 2/14/09)
é   Re: Macy's Customer Service Should be Impeccable (Posted 2/14/09)
é   or use sniping software (Posted 2/14/09)
View All Comments


My Special Interests

é   Periodically responding to customer satisfaction surveys about brands, products, or services





My Blogger


by SuzieCat Posted Fri December 19, 2008 @ 4:39 PM

http://www.cnn.com/2008/CRIME/12/19/caylee.anthony/index.html


I hope that woman rots in hell for what she did. I read they do NOT intend
to seek the death penalty and as far as I am concerned, that is GOOD>

I want her to suffer in a cage for the next 60 years for her behavior. She
killed that beautiful child so she could go party and screw a ton of men
whenever she felt like it, rather than be a mother.

I am telling you, I truly wish forced sterilization was an option, since
natural selections is CLEARLY not practiced in the human race. I mean,
come on, even APES practice natural selection.

This woman never, ever, ever should have been permitted to breed,


Reply

by SuzieCat Posted Fri December 5, 2008 @ 4:21 PM

it is about time OJ go to jail for one of his many, many, many misdeeds.
And no, I do not buy his statement that he didn't know he was doing
anything illegal.

http://www.cnn.com/2008/CRIME/12/05/oj.simpson.sentencing/index.html

Reply


I agree! by ~Fiナ-la-ネea~ Sat December 6, 2008 @ 8:21 PM


Did you see him? by SuzieCat Sun December 7, 2008 @ 8:36 AM


No I missed that! by ~Fiナ-la-ネea~ Mon December 8, 2008 @ 8:17 PM

by SuzieCat Posted Tue December 2, 2008 @ 4:48 PM

I just saw this on CNN.com and had to post it here:

http://www.cnn.com/2008/SHOWBIZ/TV/12/02/tivo.guilt/index.html

I dont have a Tivo, I have a DVR through my cable company. I feel like the
folks in this article. Just last night, I deleted three episodes of
People's Court, two Judge Judy's, and a month old special on Nostradamus
(spelling)


I think I have seen every Law and Order, Criminal Minds, NCIS and CSI show
every taped at least three times.

My DVR keeps me some great company during my insomnia bouts, but,
obviously, I seem to be recording more than I can watch!



Reply


by SuzieCat Posted Sat November 22, 2008 @ 10:24 AM

I am so angry right now I could spit nails! What the hell is WRONG with
people?!?!

This morning, I went to Target to grab some snacks for the big OSU Michigan
game today (GO BUCKS)

As I walk in the door, there is a cart right there with a 2-3 year old
little girl standing in it and a maybe 5-6 year old little boy standing
next to ir.

No, and I mean NO parent in sight. Few folks milling around, no one appears
to belong to said cart. I get a creepy feeling, ask the little boy where
his mommy is. He said SHE WENT TO GET SOMETHING FROM THE CAR!!!


I am not kidding. This woman left two small children just inside the door
while she went back to the car. I told the little boy I was going to wait
with them and stood maybe 3 feet away.

FIVE MINUTES later, in comes mom, giving ME a dirty look as I stand by her
kids. I told her I felt compelled to wait with them and was sure she would
understand.

She tells me , "Oh they were fine, you should not have interfered". I
calmly said I would interfere any time I thought a child might be in
danger, and that anyone could have come along and snatched one or both of
those kids and been out the door in less than 10 seconds.

She said, "how do I know you are not one of those people?" I said. YOU DONT
and walked away.

WHY in the hell would anyone with a lick of sense leave their kids that
way?!?! Honestly? I am not a parent and seem to have more common sense in
my big toe than this woman had in her entire body.

I would do it again in a heartbeat, only next time whip out my cell and
call the cops to report abandoned children!

Reply


I look by Enjoying the fall Tue November 25, 2008 @ 2:59 PM


agreed, it just makes sense! by SuzieCat Tue November 25, 2008 @ 7:22 PM


Some parents just don't get it... by Venice Mon December 1, 2008 @ 6:23 AM


privilege by SuzieCat Mon December 1, 2008 @ 10:15 AM


You had a great response. by ThankfulBellaSera Mon December 1, 2008 @ 6:25 PM


wow, bella by SuzieCat Mon December 1, 2008 @ 7:07 PM


Yes, I forgot to say that by Venice Mon December 1, 2008 @ 7:19 PM


I remember hearing something about it years ago. by ThankfulBellaSera Mon December 1, 2008 @ 10:04 PM


I understand... by Venice Tue December 2, 2008 @ 3:33 AM


Adam Walsh by SuzieCat Tue December 2, 2008 @ 9:15 AM


You know what's scary.. by Just Plain Harleycat Tue December 2, 2008 @ 3:46 PM


anger by SuzieCat Tue December 2, 2008 @ 4:27 PM


Thank you Thank you Thank you! by NotPregnantBellaSera Thu December 4, 2008 @ 1:22 PM


* hugs Bella* by SuzieCat Fri December 5, 2008 @ 10:07 AM


Blame by Venice Tue December 2, 2008 @ 4:39 PM


sad by SuzieCat Tue December 2, 2008 @ 4:43 PM

by SuzieCat Posted Thu October 2, 2008 @ 2:27 PM

Ok, so I baked some chicken and rice. Lots of herbs, etc, so about 15
minutes into baking,the whole house smells yummy.

Enter Raven, up from her nap. She wanders around, meowing, jumping on
counters, etc, as I take the food out of the oven. She loves chicken and
wants it now!

I make myself a plate, and grab a little plate for her, and one for
DJ,cutting up some pieces and setting them aside to cool.

DJ waits patiently, but Raven jumps up on the table, snatches a price of
chicken off MY plate ( about 1/3 of a breast piece) and TAKES OFF UNDER THE
BED with it.

That damn cat got far enough under the bed that i could not reach her and
ate that huge piece of chicken in about three chews and a swallow.

I just KNOW she is gonna puke it up any minute now. I have no idea why she
feels she needs to snatch food like that; she is clearly spoiled rotten and
not starving in any manner.

*SIGH*




Reply


My favorite.. by Harleycat Fri October 3, 2008 @ 8:32 AM


"The look" by SuzieCat Fri October 3, 2008 @ 11:44 AM


I love those stories! by RedheadwGlasses Fri October 3, 2008 @ 1:22 PM


Mia by RedheadwGlasses Fri October 3, 2008 @ 1:26 PM


Iams by SuzieCat Fri October 3, 2008 @ 4:59 PM


Another one.. by Harleycat Fri October 3, 2008 @ 1:35 PM


Cats defy gravity by ~Fiナ-la-ネea~ Fri October 3, 2008 @ 4:00 PM


Dogs have masters.. by Harleycat Fri October 3, 2008 @ 4:50 PM


staff by SuzieCat Fri October 3, 2008 @ 4:54 PM


Good thing cats do not by ~Fiナ-la-ネea~ Fri October 3, 2008 @ 5:44 PM


staring by SuzieCat Fri October 3, 2008 @ 6:21 PM


My muffie by ~Fiナ-la-ネea~ Sat October 4, 2008 @ 8:44 AM


stare down by SuzieCat Sat October 4, 2008 @ 4:54 PM


Masters by ~Fiナ-la-ネea~ Sat October 4, 2008 @ 8:41 AM


Suzie, I'm liking you more and more! by RedheadwGlasses Mon October 6, 2008 @ 8:18 PM


awwwww by SuzieCat Tue October 7, 2008 @ 10:35 AM

by SuzieCat Posted Fri September 12, 2008 @ 1:33 PM

My thoughts are with any of you in the path of Ike. I hope you have been
able to safely evacuate!

My fingers are crossed, hoping for the thing to die down and fizzle the way
Gustav did.

Reply


by SuzieCat Posted Wed September 10, 2008 @ 5:32 PM

So, this afternoon, I have been very melancholy, which is just not me. I
didn't know why, until I realized the date.

Tomorrow is the anniversary of 9/11, as we all are aware. Such a senseless
tragedy.

Someone asked me the other day what I would change about the world if I
could. We'd all had a few glasses of wine and were just reflecting on life
in general.

One word came out of my mouth. Tolerance.

Just think of all the things this world might never had seen if we had all
practiced tolerance. Think about how what many consider the holiest areas
in the world have been at war since inception over religion.

Think about the people who bomb abortion clinics in the name of "right to
life". Think able the people who kill homosexuals out of fear. Think about
the people who burn crosses in front yards and still, to this day, talk
about using a noose on those of color.

Think about children being used as soldiers and women being used as suicide
bombers. Think about "honor killings".

Think about the fat kid, the kid with glasses, the poor kid, the kid who
"talks funny", and the shy kid.

Think about the person you work with who never seems to fit in, who "tries
to hard".

Think about how at the end of the day, we are all the same. We are all
people, with hopes, dreams, fears, quirks, idiosyncrasies.

Think about how we all have a right to our opinions.

Think about how even a small think, like disagreeing with someone without
being snarky, asking that shy kid to lunch or reaching out to that person
at work, can make a really big difference in the long run.

I know I will.

Tolerance. That's all, just tolerance. I know nothing more powerful, more
enlightening.

Reply

by SuzieCat Posted Thu August 14, 2008 @ 4:07 PM

OK, we have mentioned this site here in the past, however, all the fuss
about spelling and grammar lately made me think to post it again.

Folks, especially my fellow cat lovers, please check out
www.icanhascheezburger.com

I am telling you, it is the funniest website out there. And to the walrus,
NO!! I dun hav yer bukkit

Just a side note to Samsa, u dun wanna go der!

Reply


Nice job! by ♫Venice♫ Thu August 14, 2008 @ 5:47 PM


think so, Venice by SuzieCat Thu August 14, 2008 @ 5:51 PM


The site is GREAT, but... by RedheadwGlasses Thu August 28, 2008 @ 8:07 PM


my dad by SuzieCat Fri August 29, 2008 @ 7:46 PM


That's hilarious! by RedheadwGlasses Fri August 29, 2008 @ 8:26 PM


bleeding for me by SuzieCat Fri August 29, 2008 @ 8:32 PM

by SuzieCat Posted Wed August 13, 2008 @ 5:32 PM

Ok, last week, I was in the Subway near me. The young man about the make my
sandwich was eating something as I waked in the shop. he then grabbed a
knife (no gloves) and asked what he could get for me.

I asked if he had just been eating, he said yes. I asked if he would
please wash his hands before serving me. The young man smiled, said "oh
sure, sorry", and went to the back of the store.

I heard part of a conversation between he and another Male working there,
where they guy making my sandwich said "no big deal, she asked me to wash
my hands". the second male then said "Stupid witch" That set me off, and I
just walked out. clearly no manager in the store, no need for me to stay.

I was able to locate and use the "contact us" area on subway's site to
explain what happened. I didnt ask/demand anything, just expressed my
annoyance.

Here is the persona response I received this afternoon:
My name is Michael, I am the owner of the Subway you visited on Martin Road
recently.



Let me first apologize that we did not make your visit a pleasant one. I
have spoken to not only the staff involved, but all my staff about the
importance of good customer service.

The young man who spoke inappropriately is a college student that has been
working the summer during his break. He returns to school this week.



He has asked that I pass along his apology as well for upsetting you. He
did not mean what he said, and did not intend it personally at all, and was
only saying it as a joke to his friend. Again we are focusing our efforts
on teaching staff to pay closer attention to customer needs and save
personal conversations for elsewhere, not when with customers.



I was not there to witness the exchange and so cannot say for certain how
the comment was intended. I can only say that he seemed very sincere, and
is leaving in any case.



I hope that you will not let this unfortunate incident deter you from
visiting us in the future. I will be sending some free sub coupons and I
hope you decide to give us another chance to serve you.



Thank You,



Michael

Subway


I wrote back to Michael thanking him for his personal response and asking
him to tell the young man his apology is accepted. I also advised him the
coupons were not necessary and that his personal response is enough to get
me back in his store.

I know this isn't a PFB letter, but I wanted to give kudos to a company who
"gets it"




Reply


Wow, Suzie... by ♫Venice♫ Thu August 14, 2008 @ 3:18 AM


personal by SuzieCat Thu August 14, 2008 @ 12:10 PM


Can't by ~Fiナ-la-ネea~ Thu August 14, 2008 @ 2:21 PM


what really got me..... by SuzieCat Thu August 14, 2008 @ 3:47 PM


I love that fact by ~Fiナ-la-ネea~ Thu August 14, 2008 @ 4:13 PM


I think that owner sounds like a class act by RedheadwGlasses Thu August 28, 2008 @ 8:38 PM


thanx, Red by SuzieCat Fri August 29, 2008 @ 7:47 PM


by SuzieCat Posted Sat August 9, 2008 @ 10:14 AM

I posted this in the "companies thatt respond" area

Thank you, PFB. A few weeks ago, I wrote a letter to Kraft regarding my
disappointment in a South Beach Living frozen entree.

This morning, I received a letter apologizing for my disappointment,
thanking me for my feedback, and encouraging me to continue to let them
know how they are doing.

Enclosed was a coupon for a free South Beach Living frozen entree. Very
classy of Kraft, IMHO.

Reply


Fantastic! by ~Fiナ-la-ネea~ Wed August 13, 2008 @ 12:07 AM


thanx, Leanne by SuzieCat Wed August 13, 2008 @ 1:33 PM


That's good to know by ~Fiナ-la-ネea~ Thu August 14, 2008 @ 8:54 AM


protein mix by SuzieCat Thu August 14, 2008 @ 12:12 PM

by SuzieCat Posted Sat June 14, 2008 @ 5:31 PM

What is WRONG with people>!?!?! Seriusly, I want to know

http://www.cnn.com/2008/WORLD/europe/06/14/italy.woman.ap/index.html

Reply

by SuzieCat Posted Wed June 11, 2008 @ 4:38 PM

Is anyone else following the story of the family held captive in Austria
for 24 years?

Ever since hearing this story, I find it on my minds often. I cannot
imagine the mother have been raped by her father and having seven children
by him over all those years.

There are so many ways society as a whole failed this woman, and her
children, it breaks my heart.

Additionally, I am not sure the wife of the rapist did not know SOMETHIGN
was up. Its just too incredible to expect us to believe she was clueless.
http://www.cnn.com/2008/WORLD/europe/06/11/austria.fritzl/index.html?iref=m
pstoryview

Reply


Thanks for posting this by ~Fiナ-la-ネea~ Sat June 14, 2008 @ 12:01 PM


very elaborate by SuzieCat Sat June 14, 2008 @ 12:51 PM


Wow just wow by ~Fiナ-la-ネea~ Sun June 15, 2008 @ 10:12 AM


by SuzieCat Posted Mon May 26, 2008 @ 9:09 PM

If you really want to know what is going on in Iraq, check out this website
and book.

I received the book about 18 months ago, a little while after it came out.
It haunted my dreams then, and still does now, as my heart knows nothing
has changed

http://www.paulrieckhoff.com/home/index.asp

Reply


I've seen by ~Fiナ-la-ネea~ Tue May 27, 2008 @ 11:17 AM

by SuzieCat Posted Sat May 3, 2008 @ 5:42 PM

Ok, so in arguing with a friend over what polititian has lied teh most, I
came across a website called factcheck.org.


It looks really interesting, and FACTUAL. Before I start digging too much,
have any of you vistited this site? And if so, what are your thoughts,
please?

I am looking for places I can go to get FACTS, so when my friends watch Fox
news and see nonsense, I can send them somewhere logical to review their
'facts".

Reply


I'm not that into by ~Fiナ-la-ネea~ Sun May 4, 2008 @ 3:34 PM


it does look interesting by SuzieCat Sun May 4, 2008 @ 5:41 PM

by SuzieCat Posted Mon April 14, 2008 @ 5:44 PM

Ok, so here is a question. WHY, WHY , WHY does some food smell wonderful
but taste yucky??

There is a very friendly family living downstairs. Sweet, well-behaved
kids, everyone always says hi, etc. A few months ago they came upstairs
when I dropped a TV (dont ask) to make sure the huge noise wasnt me
falling down.

A few times a week, I can smell the awesome food they cook. They are a
hispanic family, and the smells are just amazing! I am sitting here right
now smelling something that seems as though it would be heaven.

A former employee is also hispanic, and he was always bringing yummy
smelling food to work. He has offered to allow me to taste his wife's food
a few times,. I have NEVER liked it.

How can something that smells so good taste to nasty to me?

Its not just mexican/hispanic food. Last night, I nuked a can of Campbells
cream of broccoli Soup at hand. The stuff smelled wonderful, but tasted so
horribel I spit it out.

A few weeks ago, I had a staek at Longhorn with Bleu cheese and peppercorn.
Smelled great, tasted evil. No, it wasnt spoiled.

I recall learning back in school smell and taste are closely related and
thats why we dont have an appetite when we have a stuffed nose from a
cold.

SO, I ask WHY does stuff smell great and taste icky???

Reply


I don't know.. by Harleycat (aka Usual Suspect #2) Thu April 17, 2008 @ 11:38 AM


bananas by SuzieCat Thu April 17, 2008 @ 3:33 PM


I have this "problem" also! by Chris M Thu April 17, 2008 @ 4:28 PM


brocoli soup by SuzieCat Thu April 17, 2008 @ 4:32 PM


LOL Your poor car!!! N/T :P by Chris M Thu April 17, 2008 @ 9:04 PM


I am an idiot! I meant your poor CAT!!! by Chris M Fri April 18, 2008 @ 9:22 AM


LOL by SuzieCat Fri April 18, 2008 @ 1:07 PM


Some are better than others, aren't they!? ;) N/T by Chris M Fri April 18, 2008 @ 3:31 PM


I know exactly what you mean by Gino Sat April 26, 2008 @ 12:17 AM


Uzbekistani ?? by SuzieCat Sat April 26, 2008 @ 12:11 PM


I'm not sure it still exists, this was 35 years ago by Gino Mon April 28, 2008 @ 2:00 AM


wow by SuzieCat Mon April 28, 2008 @ 10:19 AM


No Poblem- I'm the same way, I love learning about the world by Gino Mon April 28, 2008 @ 10:08 PM


by SuzieCat Posted Mon April 14, 2008 @ 3:44 PM

For reasons my lawyer will not allow me to discuss, I am in the hunt for a
new job.Like NOW.

I have managed in call centers ( both first and third party, collections
and customer service) for almost 20 years.

Digging around online and putting feelers out, it seems management
positions are harder to come by these days.

This time around, I want to do something that MATTERS. Maybe a non profit,
something to help women or kids, I dont know, something I can feel good
about.

Any suggestions??? I never finished my degree, sorta fell into management
in my early 20's. When I do finish, it will be a dual degree in both
business management and organizational psychology.

Reply

by SuzieCat Posted Mon March 31, 2008 @ 2:50 AM

Ya know, I am kinda steamed. Ruby Tuesday never even sent a 'thanx for
your feedback' form letter/email in response to my compliment on their
server.

I sure hope they took care of her, and if not, she needs to go find a job
were her outstanding service is recognized.

Reply


I hope they got it by ~Fiナ-la-ネea~ Tue April 1, 2008 @ 4:25 PM


good idea, thank you!!! by SuzieCat Sat April 5, 2008 @ 10:40 AM


and still no reply by SuzieCat Mon April 14, 2008 @ 3:45 PM


:( by ~Fiナ-la-ネea~ Mon April 14, 2008 @ 4:25 PM


hard copy by SuzieCat Mon April 14, 2008 @ 5:22 PM

by SuzieCat Posted Sat March 15, 2008 @ 3:23 PM

Am I the only one who goes back through letters looking for some sort of
follow up from the OP? I am always intereted as to how.if a company
responds to consumer complaints (beyond the form email saying they got the
orginal email)

Company responses shaep my decisions as to where I spend my money. For
example, the Sephora "was rude" letter. granted, I really think the OP
overreacted. However, the fact that the store manager went out of her way
to smooth the situation over earned my buying power!

Reply


oops hit enter too soon by SuzieCat Sat March 15, 2008 @ 3:25 PM


Hi SuzieCat by Gino Sun March 23, 2008 @ 10:50 PM


Hi Gino by SuzieCat Mon March 24, 2008 @ 7:06 PM


"outspoken" is my middle name! by Gino Mon March 24, 2008 @ 11:36 PM


I got a response.. by Harleycat Wed March 26, 2008 @ 4:38 PM


thanx Harleycat by SuzieCat Fri March 28, 2008 @ 6:40 PM


I find.. by Harleycat Tue April 1, 2008 @ 5:07 PM






Home | Shared Letters | Ratings | Login | Communities | Categories | RSS | Contact Us | Terms & Conditions | Privacy Policy | FAQ
Copyright 2010 © All Rights Reserved PlanetFeedback.com | Web by Cicada