Phyllis,

Clearly, this was not a very good day for you at Micky-D's. Sounds like things went completely awry when the sign for the special was still hanging, and the manager obviously didn't know how to react. But to charge a customer for a condiment is rediculous. As long as I can recall all condiments at McD's are free. I've had jelly for my English Muffins there, and never been charged. So, there's something really weird going on here. Most likely, this is a franchised store with a private owner. I'm not sure if McD's can tell them "Hey, you can't charge for any condiments," but I bet if they still do, then the worst they get is a slap on the wrist.

Unclean surroundings and lay-about employees with poor work ethics in restaurants are cropping up like weeds all across the nation. There seems to be this poor attitude of "I'm not getting paid enough to put forth 100%" nearly everywhere you go. It's truly astounding. Then, there are many that really make you feel great about coming to their restaurant or places of business. Go figure. Still, suggesting that you "pay their wages" is not a very worthy thing to say. Actually, you pay McD's (or the franchisee for that matter) and THEY pay the wages. Still, there's no support for employees who are poor workers in general.

I'm interested to see what McDonald's says about this matter. Thanks for writing!

~Seanzilla