Re: really bad service
by Firebrat Tracy - Posted Mon March 19, 2007 @ 8:55 AM
All of the other excellent comments aside, I can't help but snicker at this part of your letter:
"I was so shocked at her response, because I was not yelling, just speaking loudly and sounding very annoyed, justifiably."
Ummmmm, last I checked - isn't that an almost textbook definition of yelling?