I work in a store that offers rebates on many of our products, and we actually fill out about half of the form for the customer. Then we go over in detail what needs to be sent in with the form, and where it needs to go. I have had very few people encounter a problem collecting a rebate, and on the few occassions that happened, I would later find out that the form was submitted incorrectly or late. I know there are some shady rebate programs out there, but some of them are great!