My absolute favorite part about your letter is that you totally stated, "No pickles, no onions, no cheese and no french fries," three times.

My other favorite part? WHO PUTS FRENCH FRIES ON A WHOPPER? If she didn't understand no cheese, she sure as heck isn't going to understand that you didn't want ANY fries, not just fries on your Whopper.

I talk really fast, you may also have this issue. When you talk into the microphone, you need to slow down, and not spit so many words out at once. These are people, not machines.

I would have been frustrated at the cheese on my Whopper, too. You had the option to exchange it. That was YOUR error.

I'm sure if you called the comment line, and explained, (nicely!) what had happened, they might have sent you out a coupon.

Try that.