Re: Regular customers. First time Poor Service, Food and overall experience
by Quinny - Posted Tue March 21, 2006 @ 6:09 PM
Im bored right now, so I read all of the comments that other people have wrote so far.
I just wanted to throw this in at you...how did you know that your waitress only had two tables? You stated that in reply to someone's comments, but even if it was a Monday, she could have been waiting the tables in the bar area, or helping hostess too. Waitresses don't just stand around in the back and talk trash about you when you arent being waited on. They are helping other waitresses get food together, helping other patrons decide what to order, making sure that the heat gets turned on for people that are cold, making sure the air conditioning gets turned on for people that are hot, telling their manager that they have a hot table, where the patrons are complaining about anything that isnt perfect, getting salads and drinks ready, delivering food, helping clean tables, and yes, in this time they too might take a break. If you dont think that she deserves a three or four minute break while you are eating your food, you should apply for a job at this restaurant. Im sure you could do ten times better, and yes, you dont need to take breaks! Your customers are more important!
Looky here! You can even apply online:
Did you ever think that she might have been helping deliver some food in the smoking section of the restaurant, or maybe even getting some drinks from the bar for her only other table? You don't know if she was smoking, she just smelled like the death sticks.
Oh, and I take personal offense to you saying that she has Alzheimer's. My mother has early onset Alzheimer's and if you were to actually spend, oh, maybe five minutes with my mom, you would easily see the difference between Alzheimer's and forgetfulness. My mother can't even do simple, orderred tasks, like going to the grocery store to get three items. She might come back with fifty items, and none were on the list. She forgets to take her medicine, though she is supposed to take it every single day. She forgets what she is doing at most all hours of the day. She's taken cold showers because she forget how to turn on the hot water. Oh, and the worst of it all, sometimes she doesnt even recognize me, one of her own children!
So get your facts straight before you want to disrespect your waitress because she asked you twice about a salad. She's doing her job and may have had a bad night, but she definately doesn't have Alzheimer's.
If I were your waitress, and you had the same holier than thou attitude that you do in the letter as you did when I was serving you, I would have probably acted the same way.